{"id":489729,"url":"https://alion.io/job/latitude-financial-services-area-manager-2","title":"Area Manager","company":{"id":60493,"name":"Latitude Financial Services","domain":"latitudefinancial.com.au","url":"https://alion.io/company/latitude-financial-services","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":44},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-31T04:02:22Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"At Latitude, our mission is clear: we make it possible with financing solutions in the moments that matter. Through our Sales Finance business, we partner with leading retailers to deliver flexible, accessible finance at the point of sale - helping partners grow, convert more customers, and deliver better experiences.\nOur strategic retail partners represent some of the most complex and high-impact relationships within Latitude. Effective execution across partnerships of this scale requires strong enablement, disciplined follow-up, and clear ownership of issues as they arise.\nThe Area Manager plays a critical role in strengthening Latitude’s relationships with retail partners and driving commercial performance across their territory. They act as the primary connection point between Latitude and regional/store teams, ensuring partners are equipped, supported, and confident to deliver exceptional customer and sales outcomes.\nThe role combines relationship management, coaching, compliance leadership, and operational execution to grow sales, uplift partner capability, and maintain high standards of customer experience.\nKey Responsibilities\nPartner & Store Relationship Management\nBuild and strengthen relationships with regional, store managers, owners, and sales teams across your territory.\n\nDevelop a strong understanding of each store’s commercial drivers, customer experience priorities, and operational challenges.\n\nAct as a trusted advisor, supporting stores to maximise finance penetration, conversion, and sales outcomes.\n\nTraining, Capability & Compliance\nDeliver a structured training framework that lifts product confidence, selling capability, and responsible finance behaviours across all stores.\n\nEnsure training consistently promotes compliant practices aligned with Latitude’s policies, advertising standards, and responsible lending obligations.\n\nMonitor training completion and knowledge gaps, ensuring recertification and reinforcement where required.\n\nSales Growth & Performance Delivery\nCommit to business sales goals and targets, driving results through collaboration, coaching, and joint problem-solving with retail sales teams.\n\nIdentify sales opportunities, performance variations, and emerging trends, and implement tactical actions to support growth.\n\nAnalyse store-level KPIs and recommend targeted solutions to improve application quality, approvals, and attach rates.\n\nRetailer Insight & Operational Understanding\nDevelop a deep understanding of how your retailers operate - their goals, operating rhythms, customer journey, and business model.\n\nTailor support based on store maturity, performance, and capability, ensuring interventions are meaningful and commercially impactful.\n\nCapture store feedback and channel insights back into national teams to drive continuous improvement.\n\nPartner Servicing & Support\nProvide responsive, on-call servicing support to retail partners ensuring timely resolution of queries.\n\nTroubleshoot day-to-day issues such as application concerns, settlement queries or POS collateral needs.\n\nMaintain strong communication loops with internal teams to close out partner actions and escalations.\n\nExecution Excellence\nEnsure stores have up-to-date POS finance collateral, system readiness, and compliant promotional materials.\n\nSupport execution of national and local campaigns, ensuring stores understand the offer, requirements, and expected outcomes.\n\nConduct regular store visits, quality checks, and follow-ups to ensure sustained adherence and performance.\n\nReporting & Territory Management\nMaintain accurate territory-level reporting on store engagement, training status, performance trends, and identified risks.\n\nPrioritise territory actions using data-led insights, focusing effort where it drives the greatest commercial return.\n\nKeep internal stakeholders informed of key wins, emerging issues, and opportunities across your area.\n\nWhat you’ll bring:\nExperience in partner management, enablement, operations or commercial support within a retail, financial services, payments, or franchise network environment.\n\nStrong understanding of POS finance, including core processes (onboarding, pricing, applications, settlements, collateral, compliance).\n\nHigh level of organisational discipline - able to manage a large portfolio (1,500 SMB partners) with accuracy, prioritisation and structured follow-through.\n\nExperience working with CRM and contract/order management systems, with a focus on maintaining data integrity and hygiene.\n\nProven ability to deliver compliance-led activity, such as training, governance forum inputs, evidence collection, and issue logging.\n\nCapability in coordinating promotional campaigns, including briefing, stakeholder alignment, asset management, execution, and performance tracking.\n\nAnalytical capability, with confidence using dashboards, KPIs and insights to identify portfolio issues, opportunities and next-best actions.\n\nStrong stakeholder engagement skills, particularly with head-office roles across franchisors, buying groups, and multi-site operators.\n\nComfort driving accountability without formal authority, coordinating across sales, marketing, product, compliance and operations teams.\n\nAbility to resolve issues end-to-end, working through ambiguity, identifying root causes, and ensuring actions are closed out.\n\nClear, concise written and verbal communication skills, including documenting minutes, actions, partner updates and campaign summaries.\n\nContinuous improvement mindset, with the ability to spot inefficiencies, propose improvements, and scale processes for a high-volume partner base.\n\nTeam leadership or coaching experience (advantageous but not essential)\n\nYou are familiar with AI tools - comfortable using tools to accelerate insights, automate routine work, prepare reporting, and tailor content quickly and effectively.\n\nSometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you!\nSound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.\nWe make it possible - for our customers, our partners, and our people.\nWe believe doing great work starts with feeling supported. Our values, take ownership, pursue excellence, win together, and create tomorrow, aren't just words. They show up in how we work, how we lead, and how we look after our team.\nWe make it possible…\nto spend more time with your loved ones - with an extra week of paid leave each year through our Take 5 initiative.\n\nto balance work and life - with a hybrid working model, giving you the flexibility to work from home while connecting in the office.\n\nto put your wellbeing first - with Sonder, a 24/7 support app for mental and physical wellness.\n\nto access great financial benefits - with discounts on Latitude products and services.\n\nWhen our people thrive, everything else follows.\nSuccessful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.","description_format":"text","description_chars":7314,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Consumer Loans & Pawnshops","Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-09-06T23:33:18Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.566,"p_room":0.44,"age_days":64,"expected_fill_days":52,"reasons":["conf:8","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/latitude-financial-services-area-manager-2","json_url":"https://alion.io/job/latitude-financial-services-area-manager-2.json","meta":{"generated_at":"2026-10-31T04:44:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":60493},"rest":"https://alion.io/mcp/rest/get_company?id=60493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flatitude-financial-services-area-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flatitude-financial-services-area-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flatitude-financial-services-area-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/latitude-financial-services-area-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flatitude-financial-services-area-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":489729}},{"tool":"search_jobs","arguments":{"company":"latitudefinancial.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":489729},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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