IT Support Technician (Managed Service Provider)

Latitude Inc. • 5 months ago
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Salary
$38k – $52k per year
Location
In office (Middleton)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match

Latitude Inc.

Latitude Inc. is a staffing and government services firm headquartered in Hanover, Maryland, near Baltimore, that provides consulting, contract, contract-to-hire and permanent placement across information technology, engineering, bioscience, manufacturing, and accounting and finance. The small business, whose managers cite over 35 years of consulting experience, also supports public-sector programs, places cleared consultants and has offices in Orlando and Indialantic, Florida. Its postings are mostly for client roles such as electricians, manufacturing, quality and mechanical engineers, cleared cable engineers, service desk technicians and financial analysts.
latitudeinc.net • HQ: Hanover, United States • Human Resources • Government • Professional Services • 1001-5000 employees

We are seeking a motivated IT Support Technician with 1-3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus.

This is a fully onsite role

Salary: $19-26/hour

Responsibilities:

    • Set up and configure desktops, laptops, and peripheral devices
    • Connect and troubleshoot devices including printers, monitors, and mobile devices
    • Configure and support email accounts (e.g., Outlook, mobile email setup)
    • Perform workstation deployments, including imaging and hardware setup

Qualifications:

    • 1+ years of experience in IT support, desktop support, or help desk roles
    • Experience connecting and setting up IT devices
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