{"id":2091844,"url":"https://alion.io/job/laundryheap-hr-associate-supporting-global-hr-operations-2","title":"HR Associate (supporting global HR operations)","company":{"id":6111,"name":"Laundryheap","domain":"laundryheap.com","url":"https://alion.io/company/laundryheap","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-09T19:12:31Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T09:01:28Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Laundryheap is a global on-demand laundry and dry-cleaning company operating across the UK, India, Singapore, Dubai, France and Slovenia. Our People team keeps a fast-growing, multi-country business running smoothly. We're looking for an HR Associate to be the operational engine behind it.\nReporting to HR Ops, you'll own the day-to-day, high-volume work that makes HR run: onboarding, offboarding, lifecycle admin, payroll support, reporting, and HR and office coordination.\nWhat you'll do:\nOnboarding:Own onboarding from offer acceptance through Day 1, so every new hire has a smooth, well-documented start.\nWork closely with Talent Acquisition, who handle documentation and background verification up to the offer\nTrack post-offer BGV completion and escalate discrepancies to the relevant manager, keeping HR Ops informed\nCoordinate ID cards, WeWork parking and card access with IT and facilities\nCollect salary, bank, PF and UAN details from new joiners for processing\nCompile onboarding and 30-day feedback data for HR Ops to review and act on\nOffboarding:Manage the administrative backbone of standard exits, maintaining accuracy and ensuring outbound communication is always reviewed before release.\nOwn the offboarding process end-to-end on Hibob for standard exits, maintaining accurate, up-to-date records\nDraft experience letters and responses to post-exit queries, routing each for HR Ops review and sign-off before release, without exception\nCoordinate PF/UAN and bank-detail updates required as part of the exit process\nEmployee lifecycle:\nProcess and maintain confirmation records on Hibob during and following probation\nEnsure all lifecycle documentation is accurately uploaded and maintained on Hibob\nEngagement and communication:Keep the employee experience running smoothly through consistent communication and well-executed events.\nDistribute HR announcements and reminders\nOwn the logistics and on-ground execution of engagement events, including vendors and volunteers\nReporting and data governance:Be the custodian of data accuracy across HR systems and reporting.\nCompile data for MIS, HRIS, engagement reports and the monthly HR Ops dashboard\nTrack vendor invoices and expense documentation, escalating discrepancies to Finance\nMaintain accurate leave balances and data hygiene across trackers and HiBob\nPayroll support:Provide the operational backbone that keeps payroll accurate, without holding decision-making authority over pay.\nCompile and organize monthly payroll inputs, including attendance, leave, and new joiner/exit data, for HR Ops review\nProcess bank account, PF, and UAN detail changes for existing employees, and ensure these updates are reflected in payroll processing\nEmployee Query Resolution:Serve as the accessible, reliable first point of contact for the HR inbox.\nField and resolve employee queries on leave, policy, general HR matters, and bank account/PF/UAN detail changes, ensuring updates are reflected in payroll\nRoute any query involving pay amounts, salary changes, full-and-final settlement, or insurance directly to HR Ops rather than resolving independently\nOffice & Facilities Coordination\nManage day-to-day office upkeep in coordination with housekeeping and vendors\nOwn WeWork coordination, including parking, card access, and meeting room upkeep\nWhat we're looking for:\n3-5 years in HR operations, HR shared services or HR admin\nExposure to an HRIS platform (Hibob or similar) is enough; deep system expertise isn't required, but the ability to learn and adapt to systems quickly is important\nComfort with high-volume, deadline-driven work across onboarding, offboarding and multiple stakeholders\nStrong proficiency in Excel/Google Sheets for tracking, reporting, and data hygiene work\nHigh attention to detail, particularly for tasks involving PF, UAN, bank account, and compliance-adjacent employee data\nClear, professional written communication for employee-facing queries and correspondence\nA bachelor's degree (HR specialisation preferred, not essential)\nWork Schedule and Patterns\nMonday - Friday\n9-hour shift (8 working hours + 1-hour break).\nShifts are anchored to UK time.\nOffice-based role.\nWhy join us:\nYou'll get broad, hands-on exposure to HR operations across our global footprint, working closely with a team that trusts you with real ownership from day one, not just admin tasks. It's a role where accuracy and initiative genuinely stand out, and where you'll build skills across the full employee lifecycle rather than just one narrow function.\nIf this sounds like the kind of role where you can grow fast and make a visible impact, we'd love to hear from you. Apply now!","description_format":"text","description_chars":4652,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-08T14:52:34Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.632,"p_room":0.55,"age_days":10,"expected_fill_days":10,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/laundryheap-hr-associate-supporting-global-hr-operations-2","json_url":"https://alion.io/job/laundryheap-hr-associate-supporting-global-hr-operations-2.json","meta":{"generated_at":"2026-10-20T13:04:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14484,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6111},"rest":"https://alion.io/mcp/rest/get_company?id=6111"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flaundryheap-hr-associate-supporting-global-hr-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flaundryheap-hr-associate-supporting-global-hr-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flaundryheap-hr-associate-supporting-global-hr-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/laundryheap-hr-associate-supporting-global-hr-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flaundryheap-hr-associate-supporting-global-hr-operations-2"}]}