{"id":3349357,"url":"https://alion.io/job/lava-island-operations-manager-3","title":"Operations Manager","company":{"id":3903474,"name":"Lava Island","domain":"lavaisland.com","url":"https://alion.io/company/lava-island","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aurora, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":166000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T18:09:58Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T03:33:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Welcome to Lava Island\nLava Island is an indoor play oasis where kids fly across trampolines, dive into foam pits, race down slides, and disappear into towering jungle gyms while families share pizza and celebrate birthdays. It is loud, bright, and full of energy, and it is the kind of place where memories happen without warning.\nWe are ALL INfor our guests and each other, we work BETTER TOGETHER, we show up as DAY MAKERS, and we RAISE THE BARby doing the little things with purpose.\nAbout the Role\nThe Operations Manager is the General Manager's right hand and one of the most important leaders in the building. You lead the team on shift, serve as Manager on Duty, and keep operations moving across the café, the park floor, and party events. When the park is busy and the pressure is on, you are the steady presence who keeps the team confident and the experience smooth. It is also a role with a clear path forward; many of our strongest General Managers grew from here.\nWhy You'll Love Leading Here\nLead the floor in a fast-paced, guest-first environment where every shift matters\nCoach and develop team members and supervisors in real time\nGrow through Intentional Leadership, our development program, on a real path toward General Manager\nBe part of a supportive culture grounded in trust, standards, and accountability\nCompetitive salary, leadership incentive, medical, dental, and vision, and employee perks\nWhat You'll Do\nServe as Manager on Duty, present and aware across the whole park during your shift\nKeep guest-facing areas clean, staffed, and ready, and handle guest issues on the spot\nAssign zones, set clear expectations, and coach the team in real time\nHold the team accountable for tasks, safety, and service with fairness and consistency\nLead proactively so problems are prevented before guests feel them\nComplete opening, shift-change, and closing procedures, checklists, deposits, and reporting\nKeep the park guest-ready and safe, and keep the café stocked and running on time\nGrowing as a Leader Here\nWe do not just hire leaders, we develop them. Every park leader grows through Intentional Leadership, our leadership development program built on a simple idea: great leadership is built on purpose. As an Operations Manager, you are expected to be both an exceptional manager and an exceptional leader, and this program is a real part of your path toward running your own park.\nWhat We're Looking For\nAn ownership mindset; you treat the shift and the park's results as your own\nHands-on leadership; you set the standard alongside the team\nSteady under pressure; the team borrows the leader's energy\nA coach; you give clear, real-time direction and hold the standard\nStrong organization and clear communication with team members and guests\nWhat You'll Need\nExperience leading teams in a fast-paced hospitality or customer-facing setting, ideally 15 or more people on a shift\nCurrent ServSafe Manager Certification, or completion within 30 days of hire\nAvailability for weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shifts\nWillingness to be hands-on, including cleaning and park prep alongside the team\nAbility to stand, walk, and move for extended periods and lift up to 50 lbs\nAbility to pass a background check and drug screen\nReady to lead the floor and grow with us? Apply today.","description_format":"text","description_chars":3370,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Theme Parks & Attractions","Hobbies & Leisure"],"lifecycle":[{"event":"open","at":"2026-10-27T18:09:58Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:2","wave","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/lava-island-operations-manager-3","json_url":"https://alion.io/job/lava-island-operations-manager-3.json","meta":{"generated_at":"2026-10-30T07:36:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3903474},"rest":"https://alion.io/mcp/rest/get_company?id=3903474"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flava-island-operations-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flava-island-operations-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flava-island-operations-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lava-island-operations-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flava-island-operations-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3349357}},{"tool":"search_jobs","arguments":{"company":"lavaisland.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3349357},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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