{"id":1714636,"url":"https://alion.io/job/lcsnet-it-systems-analyst","title":"IT Systems Analyst","company":{"id":3044961,"name":"Life Care Services","domain":"lcsnet.com","url":"https://alion.io/company/lcsnet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":74000,"max":93000,"currency":"USD","period":"year","gross":null,"usd_annual":93000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-25T18:01:02Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-06T23:09:03Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Under minimal supervision, this forward-looking role is responsible for implementing, maintaining, optimizing, and proactively supporting LCS business systems used by stakeholders across the organization. This position serves as a subject matter expert and consultant who looks beyond individual support tickets to identify patterns, determine root causes, and design sustainable solutions that prevent recurring issues. The role partners with business and technology teams to improve system reliability, strengthen data-driven decision making, and identify opportunities to leverage automation, AI-enabled capabilities, reporting, and process improvements. This position also leads moderately complex projects and helps advance the organization’s use of modern tools, analytics, and continuous improvement practices.\nExperience is Everything.\nAt LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.\nWhat You’ll Do:\nServe as a subject matter expert and strategic consultant by analyzing, configuring, and improving complex business systems to align with business requirements, operational goals, and long-term technology direction.\nPartner with system users and cross-functional stakeholders to gather and analyze needs, assess feasibility and impact of system changes, and recommend solutions that enhance functionality, efficiency, usability, and data quality.\nProvide proactive technical support for business systems by troubleshooting complex issues, identifying trends and recurring pain points, performing root-cause analysis, and implementing durable remediation plans that reduce repeat incidents.\nDesign and implement process improvements, system enhancements, automation opportunities, and AI-enabled solutions that streamline work, reduce manual effort, improve controls, and increase system reliability.\nUse data analysis, reporting, dashboards, and system metrics to monitor performance, surface risks, measure solution effectiveness, and provide insights that support business and technology decisions.\nLead and organize system testing activities, including creating test plans, executing test cases, validating automation or AI-enabled changes, and overseeing user acceptance testing to ensure quality, reliability, and adoption.\nLead end-user training sessions and provide ongoing guidance to strengthen system adoption, improve user effectiveness, and help stakeholders understand new capabilities, process changes, and self-service tools.\nServe as a project lead on moderately complex projects, creating project plans, identifying training and communication needs, managing stakeholder engagement, and driving changes from discovery through successful implementation.\nStay informed about emerging technologies, automation tools, AI capabilities, data practices, system updates, and industry best practices to recommend continuous improvement initiatives.\nWork directly with vendors to troubleshoot, monitor, and resolve issues; evaluate vendor performance against service level agreements; and advocate for long-term fixes that address underlying system or process gaps.\nAnalyze and resolve the most complex escalated tickets as needed, while documenting root causes, corrective actions, lessons learned, and preventive measures for future reference.\nServe as a mentor for less experienced teammates by sharing system knowledge, coaching on problem-solving methods, supporting proactive support practices, and assisting with day-to-day work direction as needed.\nPerform other duties as assigned.\nWhat We're Looking For:\nBachelor's degree in Information Technology, Computer Science, Data Analytics, Business Systems, or related field, or equivalent experience required.\n4-6 years of related experience required, with direct business systems experience and demonstrated success improving system reliability, business processes, or user outcomes preferred.\nStrong analytical, critical thinking, and root-cause problem-solving skills, with the ability to investigate complex issues, interpret technical documentation, identify patterns, and recommend preventive solutions.\nExperience with data analysis, reporting tools, dashboards, SQL, or similar data and analytics capabilities preferred.\nFamiliarity with automation concepts, workflow tools, scripting, low-code/no-code platforms, AI-enabled tools, or process improvement methods preferred.\nExcellent communication and interpersonal skills, with the ability to translate technical information for business stakeholders and effectively interact with stakeholders at all levels of the organization.\nProven ability to manage multiple priorities and projects in a fast-paced environment while maintaining attention to detail, delivering high-quality results, and driving continuous improvement.\nWhy Join Us?\nIndustry Leader.\nInclusive & collaborative culture.\nTop Workplace USA.\nTop Workplace Iowa.\nCharity and community involvement.\nOutstanding advancement opportunities.\nOngoing career development.\nBenefits\nCompetitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.\nOur Commitment\nLCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com\nAdditional Information\nTravel frequency: 0-10%\nEstimated Salary: $74,000 - $93,000\nThe actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.\nA POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.\nLCS IS AN EQUAL OPPORTUNITY EMPLOYER.","description_format":"text","description_chars":6669,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T18:22:28Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.795,"p_room":1,"age_days":10,"expected_fill_days":31,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":93000,"is_top_pay":false},"html_url":"https://alion.io/job/lcsnet-it-systems-analyst","json_url":"https://alion.io/job/lcsnet-it-systems-analyst.json","meta":{"generated_at":"2026-10-06T23:14:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4363,"day_limit":5000,"remaining_today":637,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3044961},"rest":"https://alion.io/mcp/rest/get_company?id=3044961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flcsnet-it-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flcsnet-it-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flcsnet-it-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lcsnet-it-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flcsnet-it-systems-analyst"}]}