{"id":2699009,"url":"https://alion.io/job/leaddesk-hr-generalist","title":"HR Generalist","company":{"id":697616,"name":"LeadDesk","domain":"leaddesk.com","url":"https://alion.io/company/leaddesk","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Helsinki, Finland"],"countries":["FI"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3400,"max":3800,"currency":"EUR","period":"month","gross":null,"usd_annual":51108},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Power Automate","optional":true}],"status":"live","first_seen_at":"2026-10-16T10:51:20Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T00:56:26Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Would you like to help makeeveryday working life run smoothly for our employees and managers across Europe?\nNice to meet you! I’m Milja Valentine, a Senior Talent Partner at LeadDesk. Together with Jori Hurula, our Head of People, we’re now looking for an HR Generalist to join our People team in Helsinki.\nIn this role, you’ll make sure our employees and managers get reliable support throughout the employee journey. You’ll keep our daily HR operations running: answering everyday questions, maintaining employment documents and data, coordinating work ability processes, and preparing HR reports. This is a hands-on role with real ownership: you’ll run things day to day, take responsibility for how they work, and get involved in a wide range of People topics across the Group.\nWhat’s in it for you\nOwnership that matters. Take responsibility for HR processes that directly affect our employees’ everyday experience, with room to shape how they work. \nA varied role. Combine HR administration, manager support, and work ability management, and get involved in many areas of our People work. \nLearn and grow. Work side by side with our Head of People and build broad HR experience. \nInternational playground. Work with HR practices and colleagues across 7 countries and 27 nationalities. \nAI as a daily habit. Tools such as ChatGPT, Claude, and Copilot are part of our everyday routines. \nOur own technology. Join a publicly listed SaaS company that builds its own technology and keeps investing in product and innovation. \nFlexible and hybrid. Enjoy flexible hours, with 3 days a week at our welcoming HQ office in Kallio. \nTime together. We enjoy company events and team activities. Our office is stocked with snacks, and benefits include lunch, culture/sports benefits, and occupational healthcare. \nWhat you can expect as an HR Generalist at LeadDesk\nEveryday HR operations\nBe the first point of contact for employee and manager questions through our shared People email inbox. \nPrepare employment agreements and other lifecycle documents, and keep employee data accurate in our HR system Sympa, where you’ll act as second administrator. \nPrepare HR reports for leadership and support recurring processes such as HR audits and Nordic payroll checks as backup 4-eye review. \n Manage our quarterly HR newsletter, communication on generic HR topics and keep our intranet content up to date. \nManagers and employee experience\nSupport manager development together with Head of People, run monthly new manager onboarding and Manager Meetup events. \nOwn our employee survey platform Teamspective and processes around it. \nWork ability and occupational health\nCoordinate work ability and occupational healthcare matters across the Group with our Head of People, including early support for managers and employees. \nWork with our pension and occupational healthcare partners. \nRepresent HR in occupational health and safety committees in Finland, Norway, and Sweden. \nWhat success looks like in this role in the first 6 months and beyond\nEmployees and managers know where to turn and get clear, timely answers to everyday HR questions. \nEmployee data and documents are accurate and handled confidentially. \nYou run routine HR operations independently, know when to ask for support, and have spotted practical ways to improve how we work. \nManagers feel supported in work ability cases, and every case gets consistent follow-up. \nYou’ve found your place in our People team, where ambition, humor, and supporting each other go a long way, and built strong relationships across the business. \nThis is where the match happens\nMust-haves\nA couple of years of experience in HR operations or a broad HR specialist role, including employee administration and employment documents. \nPractical knowledge of Finnish employment practices and some experience with occupational healthcare and work ability processes. \nA structured, precise way of working, with the initiative to keep several processes and deadlines on track. \nDrive to grow you look at things with fresh eyes, raise the bar for how we work, and actively look for ways to develop yourself. \nA helpful service mindset and sound judgement when handling sensitive employee information. \nConfidence using HR systems, Microsoft 365, and employee data for reporting. \nFluent Finnish and English, spoken and written. \nYou don’t need experience with every system or country mentioned, or specialist payroll expertise. What matters most is a solid HR foundation, careful administration combined with approachable support, and a drive to keep improving. We warmly encourage you to apply even if you don’t tick every box.\nNice-to-haves\nExperience with our HR system Sympa. \nExperience of HR work in an international environment. \nFamiliarity with payroll checks or HR audits. \nExperience with internal communications, employee surveys, or manager events. \nExperience of automating everyday work with AI or tools such as Microsoft Power Automate. \nPracticalities\nLocation: Helsinki HQ, Kallio. Hybrid work model 3 days a week at the office. \nEmployment: Permanent, full-time 37.5 hours per week. \nStart date: As soon as possible, or as agreed. \nSalary: 3400-3800 EUR per month, depending on your experience and skills. \nWork permit in Finland: Required. \nWhat’s next?\nSubmit your application by 29 October 2026 via the application form. Applications by email will not be considered. We’re reviewing applications continuously, so don’t wait too long!\nIf you have questions, please contact your future colleague Milja Valentine, milja.valentine(at)leaddesk.com, or hiring manager Jori Hurula, Head of People, jori.hurula(at)leaddesk.com.\nAbout LeadDesk\nAt LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Our AI-powered cloud platform solutions for outbound sales, inbound sales, and customer service, enabling hundreds of millions of customer interactions every year.\nWhen it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1. You're now part of an exciting journey, helping LeadDesk become Europe's most trusted AI-driven, voice-first customer interaction platform.\nWe welcome people from all backgrounds and walks of life. Our people represent a wide range of cultures, nationalities, and perspectives. We hire based on skills and potential, and we're committed to providing equal opportunity for all applicants.","description_format":"text","description_chars":6516,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Finnish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Company events","Hybrid work"],"hiring_locations":[{"name":"Finland","iso":"FI","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-10-16T10:54:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":51108,"is_top_pay":false},"html_url":"https://alion.io/job/leaddesk-hr-generalist","json_url":"https://alion.io/job/leaddesk-hr-generalist.json","meta":{"generated_at":"2026-10-21T04:39:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697616},"rest":"https://alion.io/mcp/rest/get_company?id=697616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleaddesk-hr-generalist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleaddesk-hr-generalist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleaddesk-hr-generalist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leaddesk-hr-generalist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleaddesk-hr-generalist"}]}