{"id":3621134,"url":"https://alion.io/job/leadventure-tech-support-specialist","title":"Tech Support Specialist","company":{"id":2901849,"name":"LeadVenture","domain":"leadventure.com","url":"https://alion.io/company/leadventure","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belmopan, Belize"],"countries":["BZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T18:28:30Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T13:53:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nPosition at LeadVenture Belize\nLeadventure is looking for a Technical Support Specialist to support our Dealer Spike brand!\nAs a Dealer Spike Inventory Syndication - Technical Support Specialist, you work directly with our new and existing customers, solving technical problems and consulting with them on how to get the most out of their software subscription to the Dealer Spike Inventory Syndication system. You will develop relationships with both our dealer clients and with our partners such as eBay, Facebook, AutoTrader, Cars.com, and more. Candidates must be versatile and comfortable in a fast paced, team-oriented environment.\nHere is more of what you’ll get to do:\nProvide an excellent customer experience to all inbound Support calls, emails, and chats\nWork with new customers to setup their accounts and provide initial training\nDiligently keep records of all communications in our ticketing system\nAssist with the roll out of new products, methods, and strategies to our existing clients\nAdvocate and suggest new services for the customer to bring value to their business\nProvide feedback from the customers on how we can improve our services and meet their needs\nYou will thrive in this role if you have:\nMinimum of high school diploma\n2+ years of computer and software service experience in a fast-paced business environment\n1+ year of supporting customer applications via phone in technical help desk environment\nUnderstanding of data mapping, transformations, and integrations.\nMicrosoft Office suite experience (Outlook, Excel,etc.)\nKnowledge of eBay, Craigslist and Auto industry a plus\nAct as a trusted partner to customers by owning issues to resolution.\nAbility to work with and support others in a team environment\nComfortable working independently in fully remove environment\nStrong time management and self-prioritization skills.\nAble to balance focus work with time-sensitive issues\nDoes this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we're looking for, it is not a checklist. We encourage you to apply!\nWho we are:\nLeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.","description_format":"text","description_chars":2850,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Web Development Services"],"lifecycle":[{"event":"open","at":"2026-11-02T18:28:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/leadventure-tech-support-specialist","json_url":"https://alion.io/job/leadventure-tech-support-specialist.json","meta":{"generated_at":"2026-11-04T14:09:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21424,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2901849},"rest":"https://alion.io/mcp/rest/get_company?id=2901849"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleadventure-tech-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleadventure-tech-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleadventure-tech-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leadventure-tech-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleadventure-tech-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3621134}},{"tool":"search_jobs","arguments":{"company":"leadventure.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3621134},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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