{"id":1867037,"url":"https://alion.io/job/leam-consulting-customer-service-representative","title":"Customer Service Representative","company":{"id":3876533,"name":"LEAM Consulting","domain":"leamconsulting.com","url":"https://alion.io/company/leam-consulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ibadan, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-02T10:04:53Z","employer_posted_date":null,"last_verified_at":"2026-10-02T10:04:53Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"LEAM Consulting Limited is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.\n\nWe are recruiting to fill the position below:\n\nJob Title: Customer Service Representative \n\nLocation: Gbagi - Ibadan, Oyo\n\nEmployment Type: Full-time\n\nJob Summary\n\nThe Customer service Representative serves as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience.\n\nResponsibilities\n\nAccuracy and timeliness in record keeping and reporting.\nAttend to client calls, emails, social media messages, and walk-in inquiries courteously and professionally.\nHandle client complaints or issues promptly, ensuring satisfactory resolution.\n\nQualifications\n\nStrong interpersonal, problem-solving, and organizational abilities.\nCalm, patient, and empathetic personality with a client-first mindset.\nMinimum of 1 of experience in customer service\nHND / B.Sc. Degree in Business Administration, Mass Communication, Marketing, or related field.\nExcellent verbal and written communication skills.\n\nHow to Apply\n\nInterested and qualified candidates should send their CV to:  using the Job title as the subject of the email.\n\nNote: For enquiries, contact […] on WhatsApp.\n\nApplication Deadline:\n10th October, 2026.","description_format":"text","description_chars":1430,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T21:01:57Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.713,"p_room":0.75,"age_days":17,"expected_fill_days":23,"reasons":["seen:17","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/leam-consulting-customer-service-representative","json_url":"https://alion.io/job/leam-consulting-customer-service-representative.json","meta":{"generated_at":"2026-10-20T16:56:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19262,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3876533},"rest":"https://alion.io/mcp/rest/get_company?id=3876533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleam-consulting-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleam-consulting-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleam-consulting-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leam-consulting-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleam-consulting-customer-service-representative"}]}