{"id":3338220,"url":"https://alion.io/job/lean-solutions-group-mid-level-manual-qa","title":"Mid-Level Manual QA","company":{"id":3775695,"name":"Lean Solutions Group","domain":"leangroup.com","url":"https://alion.io/company/leangroup-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"QA","role_family":"QA","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medellín, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false},{"name":"TestRail","optional":false},{"name":"Asana","optional":true},{"name":"Azure","optional":true},{"name":"Cypress","optional":true},{"name":"Git","optional":true},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-10-27T14:35:01Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T10:48:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nCompany Overview:\nGlobal Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.\nCurrently, we are seeking a Mid-Level Manual QA with strong English communication skills to support the quality assurance of a SaaS-based insurance agent compensation management platform.\nPosition Title: Mid-Level Manual QA\nLocation: Remote LATAM\nWhat you will be doing:\nWe are seeking a Manual QA Tester to join a growing nearshore quality assurance team supporting software implementations for U.S.-based insurance carriers. The role will focus initially on manual testing of business workflows within a SaaS platform used for insurance agent onboarding, compensation, licensing, and related operational processes.\nYou will work closely with implementation, configuration, product, and client teams to validate that solutions meet documented business requirements. The ideal candidate understands the purpose behind each test, investigates unexpected results, asks thoughtful questions, and reports defects with clear evidence. Training on the platform, insurance industry, and customer-specific processes will be provided.\nCreate, maintain, and execute clear manual test cases based on business requirements, workflows, and acceptance criteria.\n\nPerform functional, regression, smoke, and end-to-end testing across SaaS-based business processes.\n\nValidate configured solutions and confirm that system behavior aligns with expected business outcomes.\n\nInvestigate unexpected results and distinguish product defects from test data, file format, configuration, or user-input issues.\n\nDocument test results, supporting evidence, and observations accurately and consistently.\n\nReport defects with clear reproduction steps, expected and actual results, severity, and relevant supporting information.\n\nRetest resolved defects and confirm that fixes do not introduce regression issues.\n\nPrepare concise testing status reports and communicate risks, blockers, and quality concerns early.\n\nManage test cases and execution results using TestRail or comparable test management platforms.\n\nCollaborate with implementation, configuration, product, automation, and client-side testing teams while maintaining an independent quality perspective.\n\nLearn insurance terminology, platform workflows, and customer-specific processes through structured training and practical experience.\n\nContribute to reusable testing documentation, process guides, and a shared glossary to support future team growth and onboarding.\n\nAdapt to customer-specific project tools and testing processes when required, including Jira, Azure DevOps, Confluence, or similar platforms.\n\nUse basic SQL queries to retrieve and validate data supporting test scenarios.\n\nValidate data accuracy and consistency across application workflows and system records.\n\nTest compensation scenarios involving broker information, hierarchies, relationships, and business rules.\n\nRequired Skills & Experience\n2+ years of professional experience in manual software quality assurance or software testing.\n\nHands-on experience creating, maintaining, and executing manual test cases and test scenarios.\n\nBasic SQL knowledge, including the ability to query, filter, and retrieve data for testing and validation.\n\nExperience performing functional, regression, smoke, and end-to-end testing for web-based or SaaS applications.\n\nUnderstanding of software testing fundamentals, defect lifecycles, severity, priority, and test evidence.\n\nExperience using a test management or defect-tracking platform such as Jira, Azure DevOps, or an equivalent tool.\n\nNice to Have Skills\nExperience performing basic data validation as part of manual software testing.\n\nHands-on experience with TestRail.\n\nExperience working with Asana, Productive, Jira, Azure DevOps, or Confluence.\n\nExperience testing Agent Performance Management, compensation management, commission management, or other rules-driven business applications.\n\nUnderstanding of data models involving broker or agent details, organizational hierarchies, relationships, compensation structures, and calculations.\n\nExperience testing complex compensation scenarios and business rules.\n\nFamiliarity with the U.S. insurance industry, particularly agent licensing, appointments, and compensation processes.\n\nExperience with SAP Agent Performance Management or comparable enterprise compensation platforms.\n\nExposure to test automation concepts or tools such as Cypress.\n\nBasic familiarity with Git or version-control workflows.\n\nExperience working in regulated environments involving PII, HIPAA, CMS, or comparable security requirements.\n\nInterest in developing automation, product, or implementation knowledge as the team and service offering grow.\n\nSoft Skills\nAbility to write clear defect reports with reproducible steps, expected results, actual results, and supporting evidence.\n\nStrong attention to detail without losing sight of the overall business process and intended user outcome.\n\nEnglish proficiency at B2 level or higher, with the ability to participate in meetings and produce clear written documentation.Strong analytical thinking and practical problem-solving skills.\n\nCuriosity and willingness to ask questions when requirements, results, or business processes are unclear.\n\nAbility to understand why a workflow is being tested rather than only following scripted steps.\n\nClear written and verbal communication with technical and non-technical stakeholders.\n\nStrong attention to detail and commitment to accurate, high-quality work.\n\nAbility to work independently while maintaining consistent communication with the broader team.\n\nCollaborative mindset and ability to work constructively with implementation and client teams while preserving testing objectivity.\n\nAdaptability across different customer processes, tools, and project environments.\n\nStrong organization, documentation, and time-management skills.\n\nCommitment to continuous learning and knowledge sharing as the QA team expands.\n\nWhy you will love GTS:\nJoin a powerful tech workforce and help us change the world through technology\n\nProfessional development opportunities with international customers\n\nCollaborative work environment\n\nCareer path and mentorship programs that will lead to new levels.\n\nJoin GTS and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. GTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":7099,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-27T14:35:01Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.945,"age_days":3,"expected_fill_days":7,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/lean-solutions-group-mid-level-manual-qa","json_url":"https://alion.io/job/lean-solutions-group-mid-level-manual-qa.json","meta":{"generated_at":"2026-10-31T12:19:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19008,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775695},"rest":"https://alion.io/mcp/rest/get_company?id=3775695"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flean-solutions-group-mid-level-manual-qa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flean-solutions-group-mid-level-manual-qa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flean-solutions-group-mid-level-manual-qa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lean-solutions-group-mid-level-manual-qa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flean-solutions-group-mid-level-manual-qa"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3338220}},{"tool":"search_jobs","arguments":{"company":"leangroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3338220},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}