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Salary
$34k – $40k per year
Location
In office

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

Overview
Company
Impact
Profile match
Leap is a New York-headquartered retail platform that launches and operates physical stores for direct-to-consumer and other modern consumer brands, handling real estate, store design, staffing and data-driven operations. Its network includes about 100 active stores and over 115 leased spaces in markets such as New York, Chicago, Los Angeles and Miami, serving brands like Bombas, SET Active, Malbon Golf, Hammitt, Grown Brilliance and Jonathan Adler. Most openings are part-time sales associates and jewelry sales advisors, store leaders and general managers at branded stores, alongside corporate roles in finance, accounting and HR at its headquarters.

About the Brand

Diamonds are a celebration, a memento of life’s most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. At Grown Brilliance, we create 100% conflict-free, lab-grown diamonds, brilliantly set in timeless designs, modern styles, and customizable options that reflect individuality and celebrate life’s most meaningful moments.

We believe diamonds are personal. They express your style, represent your values, and tell your story. At Grown Brilliance, we don’t just create diamonds-we create diamonds that deserve you.

About the Role

We are committed to finding exceptional talent to represent our boutique. We are seeking a passionate and customer-focused Sales Advisor who enjoys creating meaningful connections, delivering exceptional service, and contributing to a successful store environment.

As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and thoughtful selling. You will build relationships with customers by understanding their needs, sharing the brand story, and providing personalized recommendations that create memorable shopping experiences.

In this role, you will support daily sales initiatives, maintain store standards, and collaborate with teammates to create a welcoming, service-driven environment. Depending on business needs, this role may include opening and closing responsibilities, keyholder duties, and supporting daily store operations. The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn.

Hourly Pay Range:$17 - $20. This role is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

What You'll Do

Deliver an Exceptional Customer Experience

  • Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
  • Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
  • Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

Drive Sales Through Engagement

  • Support store sales goals through proactive customer engagement and strong selling behaviors.
  • Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
  • Assist customers throughout their shopping journey, from initial engagement through checkout.

Support Store Operations

  • Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
  • Assist with inventory tasks, shipment processing, and daily operational priorities.
  • Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
  • Follow company policies, procedures, and brand standards to ensure a consistent store experience.

Contribute to the Team

  • Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
  • Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
  • Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Key Performance Indicators (KPIs)

Customer Experience: Creates meaningful customer interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.

Brand Representation: Represents the brand through professionalism, enthusiasm, and alignment with brand values.

Operational Excellence: Maintains store standards through accurate execution of daily tasks, organization, and attention to detail.

Position Requirements

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