{"id":1826936,"url":"https://alion.io/job/lear-customer-quality-engineer-tcs","title":"Customer Quality Engineer TCS","company":{"id":1797416,"name":"Lear","domain":"lear.com","url":"https://alion.io/company/lear-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Tunisia"],"countries":["TN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":121000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4414},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T02:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-12T18:02:20Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Drive Your Career\nLear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Lear’s diverse team of talented employees in 37 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks 189 on the Fortune 500. Further information about Lear is available at lear.com or on Twitter @LearCorporation.\nLear is embarking on an exciting new chapter with the launch of its second plant and first Greenfield manufacturing facility in Bizerte, Tunisia, part of our Thermal Comfort Systems (TCS) division. This strategic investment marks a significant milestone in Lear’s growth and ongoing commitment to innovation. We are seeking dynamic, forward-thinking talents to take on the challenge of launching and shaping this new plant from the ground up. This is a unique opportunity to drive operational excellence, build high-performing teams, and make a lasting impact within a global organization.\nThe Bizerte plant will be at the forefront of thermal comfort innovation, producing advanced technologies that enhance vehicle performance, sustainability, and passenger comfort.\nJoin Lear on this journey - where leadership meets innovation, and every drive is made better.\nPosition overview:\nReporting directly to the Quality manager, our future customer quality responsible will be the customer's representative on the site, You are also responsible for the proper application of the quality policy throughout the site according to the requirements of the customer, the IATF standard, and the group.\nMain Missions :\nActing as a main communication partner for the customer\nManagement of action plans for customer quality concerns\nManagement and tracking of all customer KPIs including setting and implementation of action plans\nSupporting and participating on P-FMEA\nManagement of customer claims\nPreparing 8D reports\nLeading problem solving meetings\nCooperating with APQP Engineers\nTracking of PPAP in serial production and customer release evidence\nActive participation on change management (product & process)\nTo be successful for this role :\nEngineering degree \nMore than 3 years of Experience in automotive Industry in a similar position\nExperience in Customer Quality role \nKnowledge and practical experience with tools and methods as P-FMEA, PPAP and 8D\nKnowledge of ISO 9001, IATF 16949, 19011\nSAP knowledge or similar ERP system is appreciated\nGood knowledge of in Office tools (Excel) \nStrong organizational skills\nGood analytical vision.\nLanguage Skills:\nGood communication skills in both French and English is required\nWhy Lear\nWe offer a fantastic place to work that embraces diversity, opportunities for growth and the chance to be part of a company that puts its people first.\nWork Location :\nMenzel Bourguiba, Bizerte\n#LI-EH1\nLear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.\nApplicants must submit their resumes for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.","description_format":"text","description_chars":3490,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T11:42:09Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-13T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.711,"p_room":0.75,"age_days":15,"expected_fill_days":16,"reasons":["conf:11","velocity","win:late","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/lear-customer-quality-engineer-tcs","json_url":"https://alion.io/job/lear-customer-quality-engineer-tcs.json","meta":{"generated_at":"2026-10-13T18:53:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28915,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1797416},"rest":"https://alion.io/mcp/rest/get_company?id=1797416"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flear-customer-quality-engineer-tcs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flear-customer-quality-engineer-tcs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flear-customer-quality-engineer-tcs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lear-customer-quality-engineer-tcs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flear-customer-quality-engineer-tcs"}]}