{"id":3233816,"url":"https://alion.io/job/ledcor-field-services-technician-2","title":"Field Services Technician","company":{"id":1996805,"name":"Ledcor","domain":"ledcor.com","url":"https://alion.io/company/ledcor-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hazard, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T14:08:19Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.As a skilled Field Operations Technician, you will utilize your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust with clients and providing a best-in-class approach to customer service will be the foundation for success. You will perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Inside Plant (ISP) and Outside Plant (OSP) networking equipment. Additionally, you will work with similar products to support customer optical, electrical, voice and data services. Lastly, you will test circuits using optical time domain reflectometers (OTDR).\nApply today to join the Ledcor Technical Services team!\nEssential Responsibilities:\nTo provide an elite customer service experience to all\nAbility to de-escalate customer concerns in a professional manner\nWorking on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions\nTo identify, analyze, and provide solutions to technical issues such as install cable runs, swap out cards, install data circuits for internet connections\nTo maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment\nQualifications:\n5 or more years of experience in telecommunications, business installation and service for electronics, security, and/or cabling\nA positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity\nA degree or diploma from a technical college is valued but not required, with equivalent experience in telecommunications being equally important\nStrong knowledge of Microsoft Office suite\nExperience working in the field independently and thriving in a dynamic environment\nClear and efficient verbal and written communication skills\nWork Conditions: \nOn-call evening and weekend work required\nWill be expected to travel with a company provided vehicle\nWill be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe)\n Additional Information\nLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.\nOur competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.\nEmployment Equity\nAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.\nOur True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.\nAll applicants must be able to show proof of eligibility to work in the United States.\nLedcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. 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