{"id":2729468,"url":"https://alion.io/job/leevinstay-it-support-afternoon","title":"IT Support - Afternoon","company":{"id":3864060,"name":"Leevinstay","domain":"leevinstay.com","url":"https://alion.io/company/leevinstay","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T17:29:03Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-29T19:33:58Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Leevin Group is in short and long-term student accommodation services. The company was founded in 2018 in Dublin with the aim of providing students with reliable and value-for-money accommodation services. Our mission is to deliver to all our customers a satisfying and unique experience while staying in Ireland.\nTake a look down below to know more about our new position at Leevin Group\nWe are looking for a proactive and analytical IT Support to join our team. This role goes beyond traditional support by focusing on problem-solving, process improvement, and enhancing the overall efficiency of IT operations.\nThe\nIT Systems Support\nwill play a key role in supporting business systems, optimising workflows, and ensuring a seamless technology experience across the organisation.\nKey Responsibilities\nProvide in-person and remote support for hardware, software, and network-related issues across multiple locations.\nAnalyse recurring technical issues and propose long-term solutions to improve system performance and user experience.\nInstall, configure, and maintain IT equipment (Windows PCs, Chromebooks, printers, and related devices).\nSupport and optimise business applications, including Google Workspace, ticketing systems, and other core platforms.\nManage user accounts, permissions, and onboarding/offboarding processes, ensuring compliance and data security.\nMaintain accurate documentation of incidents, root causes, and resolutions to support continuous improvement.\nOversee IT asset lifecycle management, including inventory control, setup, maintenance, and returns.\nCollaborate with cross-functional teams on IT projects, system upgrades, and digital transformation initiatives.\nAct as a point of contact for vendors and service providers, supporting procurement and issue resolution.\nDeliver basic user training and create clear, user-friendly technical documentation.\nIdentify opportunities to improve IT processes, tools, and service delivery based on best practices and emerging technologies.\nSkills & Competencies\nStrong analytical thinking and problem-solving skills.\nAbility to translate technical concepts into simple language for non-technical users.\nExcellent organisational and time management skills.\nProactive mindset with a focus on continuous improvement.\nCustomer-oriented approach with strong interpersonal skills.\nAdaptability and ability to work in a fast-paced, multi-site environment.\nExperience & Qualifications\nBachelor’s degree in Information Technology, Computer Science, or a related field (preferred).\nPrevious experience in IT support, helpdesk, or technical roles.\nExperience with IT service management tools and remote support platforms.\nHands-on experience troubleshooting hardware, software, and network issues.\nFluency in English (full professional proficiency).\nWhat We Offer\nOpportunity to grow into a more strategic IT role within the organisation.\nExposure to multiple systems, projects, and business areas.\nCollaborative and dynamic work environment.","description_format":"text","description_chars":3004,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T17:29:03Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.805,"p_room":0.9,"age_days":12,"expected_fill_days":24,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/leevinstay-it-support-afternoon","json_url":"https://alion.io/job/leevinstay-it-support-afternoon.json","meta":{"generated_at":"2026-10-29T20:54:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3864060},"rest":"https://alion.io/mcp/rest/get_company?id=3864060"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleevinstay-it-support-afternoon"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleevinstay-it-support-afternoon"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleevinstay-it-support-afternoon"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leevinstay-it-support-afternoon\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleevinstay-it-support-afternoon"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2729468}},{"tool":"search_jobs","arguments":{"company":"leevinstay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2729468},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}