{"id":3419546,"url":"https://alion.io/job/legacy-vacation-resorts-front-desk-supervisor","title":"Front Desk Supervisor","company":{"id":1843165,"name":"Legacy Vacation Resorts","domain":"legacyvacationresorts.com","url":"https://alion.io/company/legacyvacationresorts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kissimmee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T20:35:04Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-05T10:03:46Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Front Desk Supervisor\nAt andCoHospitality, we're all about turning vacations into stories worth telling. Ever had a trip so good you considered staying forever? We get that a lot.\nAcross our resort properties, from beachside escapes to mountain getaways, we believe great hospitality starts with great people. We're looking for a Front Desk Supervisor to help lead the team, keep the operation moving, and make sure every guest feels like they've landed exactly where they belong.\nIf you're a natural problem-solver, a people-first leader, and the kind of person who can keep things cool when the lobby gets busy, you might fit right in.\nHere's What You'll Be Up To:\nLead the daily Front Desk operation, keeping things organized, efficient, and focused on creating a great guest experience.\nHelp make check-ins and checkouts feel effortless, welcoming, and worth remembering.\nCoach, support, and schedule Guest Service Agents while helping create a team culture where people feel supported and set up to succeed.\nTrain new team members on systems, processes, service standards, and the operational know-how they need to hit the ground running.\nKeep a pulse on guest feedback and reviews, jumpingin to resolve concernsand find smart ways to make the experience better.\nSupport front office operations including room inventory, guest communications, reporting, system management, and budget-related activities.\nStep into the Manager on Duty role when needed, including property walks and helping ensure the resort remains safe, secure, and guest-ready.\nHelp manage weekly inventory, supply ordering, and the everyday details that keep the Front Desk running smoothly.\nPartner with Housekeeping, Maintenance, and other departments to keep the guest journey seamless from arrival to departure.\nSupport and champion our sustainability initiatives and community-minded approach to hospitality.\nFollow up on guest reviews and feedback with professionalism, empathy, and a genuine commitment to making things right.\nPitch inwherever needed. Hospitality rarely goes exactly according to plan, and that's part of the fun.\nYou're Great Because:\nYou bring 3-4 years of front desk, guest services, hotel, or resort experience.\nYou have previous supervisory or team leadership experience and enjoy helping people grow, learn, and do their best work.\nYou're a confident communicator who can create genuine guest connections while building strong relationships with your team.\nYou know how to stay calm under pressure, think on your feet, and solve problems without losing your cool.\nYou're organized, adaptable, and comfortable juggling multiple priorities in a fast-paced hospitality environment.\nYou believe great hospitality starts with inclusivity, teamwork, accountability, and treating people like people.\nYou're comfortable with Microsoft Office and can pick up new hospitality systems and technology without breaking a sweat.\nYou're available to worka flexible schedule based on business needs, including weekends and holidays.\nA high school diploma or GED is required; hospitality-related education is a plus.\nReady to Join andCo?\nIf you're ready to lead a great team, solve problems with a little creativity, and help turn everyday resort stays into stories worth telling, we'd love to meet you.\nBring your hospitality game, your curiosity, and your best ideas. We'll bring the mountain views, the good people, and plenty of opportunities to make an impact.","description_format":"text","description_chars":3452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-28T20:35:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":1,"age_days":7,"expected_fill_days":25,"reasons":["conf:1","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/legacy-vacation-resorts-front-desk-supervisor","json_url":"https://alion.io/job/legacy-vacation-resorts-front-desk-supervisor.json","meta":{"generated_at":"2026-11-05T11:17:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14446,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1843165},"rest":"https://alion.io/mcp/rest/get_company?id=1843165"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flegacy-vacation-resorts-front-desk-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flegacy-vacation-resorts-front-desk-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flegacy-vacation-resorts-front-desk-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/legacy-vacation-resorts-front-desk-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flegacy-vacation-resorts-front-desk-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3419546}},{"tool":"search_jobs","arguments":{"company":"legacyvacationresorts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3419546},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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