{"id":3763719,"url":"https://alion.io/job/legal-general-communications-development-manager","title":"Communications Development Manager","company":{"id":6951,"name":"Legal & General","domain":"legalandgeneral.com","url":"https://alion.io/company/legalandgeneral","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brighton and Hove, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T16:24:06Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T14:06:53Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Legal & General (L&G) is a leading UK financial services group and major global investor.\nWe’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.\nWe are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.\nWho we are\nOur Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.\nWe’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.\nWe focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.\n At Legal & General, we're committed to helping people build brighter financial futures. We're looking for a Communications Development Manager to join our Customer Strategy & Engagement team, where you'll play a key role in shaping and enhancing member communications across our Workplace business. This is an exciting opportunity to combine customer insight, behavioural science and communication expertise to deliver clear, engaging and effective experiences that support positive member outcomes.\nWhat you'll be doing:\nDeveloping, maintaining and delivering transactional member communications and supporting literature across Workplace schemes\nCreating customer-centric communications that meet business, regulatory and customer outcome requirements\nApplying member insight, behavioural science and research to improve communication effectiveness and engagement\nManaging and enhancing communication journeys across the member lifecycle to improve understanding and outcomes\nDelivering communications across digital and traditional channels to maximise reach, accessibility and impact\nCollaborating with internal stakeholders, agencies and third-party suppliers to deliver high-quality communication solutions\nMeasuring communication performance, analysing results and identifying opportunities for continuous improvement\nSupporting Consumer Duty requirements by creating communications that are transparent, balanced and easy for customers to understand\nWho we're looking for:\nExperience designing and delivering customer communications, campaigns or engagement activities\nStrong stakeholder management skills with the ability to influence and collaborate at all levels\nExcellent written communication skills with the ability to produce high-quality content to publication standards\nStrong analytical skills and the ability to use insight and data to drive decision-making\nProven project management and organisational skills, with experience managing multiple priorities and deadlines\nExperience working with creative agencies, suppliers or external partners\nAn understanding of customer engagement strategies and communication best practice\nExperience within financial services and knowledge of behavioural economics or communication composition tools would be advantageou\nWhatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:\nThe opportunity to participate in our annual, performance -related bonus plan and valuable share schemes\nGenerous pension contribution\nLife assurance\nHealthcare Plan (permanent employees only)\nAt least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday\nCompetitive family leave\nParticipate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)\nThere are many discounts we offer - both for our own products and at a range of high street stores and online\nWe’re creating net-zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in-person experience\n At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.\nIf you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.\nWe care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.\nIt doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.","description_format":"text","description_chars":5386,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-04T19:22:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":4,"expected_fill_days":14,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/legal-general-communications-development-manager","json_url":"https://alion.io/job/legal-general-communications-development-manager.json","meta":{"generated_at":"2026-11-09T16:13:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23419,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6951},"rest":"https://alion.io/mcp/rest/get_company?id=6951"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flegal-general-communications-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flegal-general-communications-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flegal-general-communications-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/legal-general-communications-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flegal-general-communications-development-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3763719}},{"tool":"search_jobs","arguments":{"company":"legalandgeneral.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3763719},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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