Food & Beverage Supervisor ( Winstar World Casino)

THE ROLE

The Food and Beverage Supervisor position is responsible for supporting all front of house food and beverage operations.

Essential Duties and Responsibilities

• Assist in staffing, scheduling, training, and counseling of staff.
• Directly managing staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product. Research and perform reconciliations.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities can include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• All applicants must be at least 18 years of age
• Must be able to obtain a Winstar Vendor Gaming badge.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Must be able to work fluently in English
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Education and/or Experience

• High school diploma or equivalent. Some college preferred
• 1 year experience in a fast paced, team orientated setting.
• 1 year of team management experience required-PTO, Attendance, Schedules, Employee Relations, Employee Engagement, Employee Development

Skills and Abilities

• Language Skills: Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in both English and Spanish.
• Professional appearance and manner required
• Mathematical Skills: Ability to work with mathematical concepts such fractions, percentages, and ratios.
• Reasoning Ability:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and other related programs.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Must be able to work fluently in English
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: onsite at Winstar World Casino

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.