{"id":3033381,"url":"https://alion.io/job/legends-global-it-support-technician","title":"IT Support Technician","company":{"id":45447,"name":"Legends Global","domain":"legendsglobal.com","url":"https://alion.io/company/legends-global","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":1819,"ghost_share":0.407,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oklahoma City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":608},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T08:48:44Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":10},"description":"Under general supervision, schedules and coordinates maintenance of client computers, cable structure, inventory control, and telephone installation. This position is responsible for daily installation and maintenance of hardware, software, and peripherals for Legends Global technology functions.\nEssential Duties & Responsibilities\nAssist with inventory of all equipment\nProvide Help Desk Support for Windows 10, Windows 11, and various programs\nProvide assistance with Office 365 user creation and license assigning\nPatching and terminating Cat 6\nInstall computers and phones as needed for users\nRunning and connecting network cables to vendors/exhibitors' booths\nWork extended and/or irregular hours including nights, holidays, and weekends as needed\nOther duties as assigned\nSupervisory Responsibilities\nNone\nQualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEducation and/or Experience\nRequires a high school diploma or GED equivalent.\nAssociates degree from an accredited college or university and two years related experience and/or training or equivalent professional work experience preferred.\nCertificates, Licenses, Registrations\nCompTIA A+ preferred\n\nSkills and Abilities\nExcellent organizational, planning, communication & interpersonal skills.\nAbility to undertake & complete multiple tasks with little direction or supervision\nCompare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar to or divergent from obvious standards) of data, people or things.\nFollow technical instructions (i.e.: common IT related acronyms)\nFollow explicit oral and written instructions; communicate effectively with others in both oral and written form\nRemain flexible and adjust to situations as they occur.\nMaintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in employment.\nOrganize and prioritize work to meet deadlines.\nAbility to effectively work under pressure on multiple projects simultaneously while meeting tight deadlines.\nMust be detail oriented and possess excellent follow-through skills.\nDemonstrate exceptional skills in customer service and effective communications with guests and employees.\nPossess knowledge and experience in industry terminology, event related services, facility capabilities, and technical requirements for the types of events anticipated at the facility.\nPossess an understanding of facility’s electrical, mechanical, and other systems.\nRead and comprehend blueprints, drawings, and other related materials.\nRemain flexible and adjust to situations as they occur.\nComputer Skills\nOperate a personal computer using Windows, Office and other standard office equipment.\nExpert proficiency in all Microsoft Office applications\nProficiency in desktop support and running patch cables\nWorking knowledge of Microsoft Active Directory and Group Policy configuration\nHave experience or be familiar with Windows 10 and Windows 11\nHave experience or be familiar with Cisco network gear such as switches, routers, firewalls\n\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.\nHave the physical ability to lift, push, pull and or move and re-position a minimum of 50 pounds generally in the form of computers, monitors, servers, and other related hardware. \nHave dexterity in the use of fingers, limbs, or body to operate shop or other office related equipment including tasks that may involve extended periods of time at a keyboard.\nMay spend long hours walking, standing, or sitting while working.\nBe able to climb and work at extreme heights in both facilities for extended periods of time.\nVisual acuity to stare at computer monitors for extended periods of time.\nNOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.\nLEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. 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