{"id":1825605,"url":"https://alion.io/job/leggett-platt-sales-technical-service-representative","title":"Sales & Technical Service Representative","company":{"id":2278509,"name":"Leggett & Platt","domain":"leggett.com","url":"https://alion.io/company/leggett-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["High Point, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T07:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T02:05:53Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"We, at Leggett & Platt Inc., are searching for a Sales & Technical Service Representative within our Home Furniture Sales and Field Support team to help support our Home Furniture business. Our Home Furniture business brings an intense focus on the customer, innovation, world-class manufacturing capabilities, and a global footprint together to create full package solutions for the industry. We do not make furniture. We make furniture more comfortable. We need the best people on our team to support our strategy, and your work will ensure people around the world have a little more comfort in their lives.\nAs a Sales & Technical Service Representative, you will have the opportunity to combine technical expertise, customer relationship management, and sales support while serving as the primary field resource for customers throughout the Mid-Atlantic region. Your contributions will have a direct impact on the business by driving customer satisfaction, supporting territory sales growth, providing valuable product feedback, and ensuring customers receive industry-leading service and support. The team you will be working with is collaborative, customer-focused, and results-driven, and values continuous improvement, strong partnerships, responsiveness, and a commitment to excellence.\nSo, what will you be doing as a Sales & Technical Service Representative?\nManage the Mid-Atlantic service territory, primarily covering North Carolina, while supporting customers in South Carolina and Virginia. Position ideally based out of Conover/High Point, NC.\nPlan and prioritize customer visits, travel schedules, and service activities to maximize territory coverage and business impact.\nBuild strong working relationships with customer personnel at all levels, from production employees to plant leadership and general managers.\nCoordinate closely with the Vertex Sales Office to support customer needs and sales growth opportunities.\nDiagnose, troubleshoot, service, and repair Vertex tools and equipment in the field.\nTrain customers and other personnel on the operation, maintenance, and servicing of Vertex tools and equipment.\nDetermine parts requirements and provide recommendations for repairs and maintenance.\nMaintain accurate customer records, service documentation, and call reports.\nProvide Voice of the Customer insights, product feedback, and market intelligence to Vertex management.\nDeliver exceptional service that exceeds customer expectations and strengthens long-term customer partnerships.\nTo be successful in this role, you'll need:\nHands-on experience diagnosing and repairing tools, machinery, or industrial equipment.\nExperience communicating directly with customers and supporting field service or sales activities.\nStrong mechanical aptitude and troubleshooting skills.\nAbility to independently manage a large geographic territory and prioritize competing responsibilities.\nStrong organizational and time management skills.\nAbility to train customers and others on equipment operation and maintenance.\nExperience maintaining accurate records, service reports, and customer documentation.\nEffective verbal and written communication skills with individuals at all organizational levels.\nA self-motivated, outgoing, and customer-focused approach to work.\nA commitment to Leggett & Platt's People First culture and continuous improvement mindset.\nThings we consider a plus:\nPrevious experience in outside service, field service, or territory management.\nExperience supporting manufacturing, furniture, industrial, or machinery-related industries.\nFamiliarity with CRM, sales reporting, or business intelligence tools such as QlikView.\nExperience using Microsoft Office applications and customer service reporting systems.\nTechnical training or certifications related to mechanical, industrial, or equipment maintenance.\nExperience collaborating closely with sales teams to grow customer relationships and support revenue growth.\nWhat to Do Next\nNow that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.\nOur Values\nOur values speak to our shared beliefs and describe how we approach working together.\nPut People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.\nDo the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth, good or bad.\nDo Great Work...Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.\nTake Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.\nOur Commitment to You\nWe're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!\nWe welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you.\nEqual Employment Opportunity/Veterans/Disability Employer\nFor more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the \"Privacy Notice\" tab located at http://privacy.leggett.com.","description_format":"text","description_chars":5927,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T10:58:33Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.674,"p_room":0.75,"age_days":18,"expected_fill_days":21,"reasons":["conf:0","velocity","win:late","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/leggett-platt-sales-technical-service-representative","json_url":"https://alion.io/job/leggett-platt-sales-technical-service-representative.json","meta":{"generated_at":"2026-10-20T02:06:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2420,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2278509},"rest":"https://alion.io/mcp/rest/get_company?id=2278509"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleggett-platt-sales-technical-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleggett-platt-sales-technical-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleggett-platt-sales-technical-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leggett-platt-sales-technical-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleggett-platt-sales-technical-service-representative"}]}