{"id":2269859,"url":"https://alion.io/job/lego-supplier-quality-technician","title":"Supplier Quality Technician","company":{"id":183152,"name":"LEGO Group","domain":"lego.com","url":"https://alion.io/company/lego","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Service Desk","optional":false}],"status":"closed","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T18:53:22Z","board_verified":false,"closed_at":"2026-10-20T18:53:22Z","days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Job Description\nPosition Overview\nAs the supplier quality technician you will be enabling production to do their job with high quality materials. This role will reduce delays due to supplier product issues, and allow only quality products to make it to our customers. The supplier quality technician helps open the lines of communication between production and our valued supply base by providing timely and data driven information to the department’s internal and external customers. You will help to maintain the premium quality level in purchased materials.\nStarting Pay Rate: $29.70/hr\nShift Differential: 10% when position moves to night shift\nSchedule: Admin (M - F, 8 AM - 4:30 PM) during training through the end of 2026, Q1 2027 - rotating day shift (2-2-3), Q2 2027 - rotating night shift (2-2-3)\nWhat You'll Do\nQuality Assurance & Packing Quality\nAssure that purchased materials comply with LEGO requirements.\nAct as first line of defense when supplier defects are found, lead the categorization of the defects and communicate to the suppliers in a manner that is clear and concise via supplier notifications\nSupport production through efficient containments of defects, strong and timely communication, and escalations\nManage quarantined material and follow through the nonconforming material process including following up on the RMA process\nPerform incoming inspection on purchased materials based on associated risk level.\nMaintenance of internal data bases\nManage daily metric data and action logs and present in relevant huddles\nSupervise supplier’s personnel in case of containment on site, considering all\nEHS requirements\nMaintain cleanliness and tidiness of workspace and reject areas.\nPerform fast and efficient investigations in COMBI 2.0 and make traceability reports.\nWork closely with the management team to ensure processes are being followed.\nEnsure that supplier quality concerns are promptly identified, solved and escalated.\nMaintain, update and develop supplier quality process documentation\nAll other job duties as assigned\nTraining, Collaboration & Continuous Improvement\nSupport training and coaching of packing and quality team members on supplier quality methods and standards.\nCollaborate cross-functionally with Production, Engineering, and QEHS colleagues to improve process capability and compliance.\nMaintain 5S standards within assigned areas and support audit readiness.\nPerform additional duties as assigned to support operational needs.\nTechnical & Professional Skills\nWorking knowledge of quality systems, inspections, and non-conformance management.\nBasic to intermediate proficiency in Microsoft Office (Excel, Outlook, Word).\nExperience with SAP or similar ERP systems preferred.\nAbility to read and understand basic technical or quality documentation.\nMust meet vision and color differentiation requirements.\nPhysical & Environmental Requirements\nAbility to stand and walk for extended periods during a shift.\nAbility to lift, push, or pull materials up to approximately 35 lbs.\nAbility to work in a manufacturing environment with noise, moving equipment, and varying temperatures.\nAbility to wear required personal protective equipment (PPE).\nDecision-Making Authority\nAuthority to stop packing operations due to quality concerns and escalate issues that pose risk to employees, or product quality.\nAuthority to make quality disposition decisions on non-conforming material within defined procedures.\nAuthority to stop or reject incoming material shipments based on quality risks.\nAccess to confidential product and process information including novelty items prior to novelty manufacturing; confidentiality agreement required.\nQualifications\nTwo to three years of experience in manufacturing, quality, or equivalent roles.\nHigh school diploma or equivalent required.\nTechnical certification or associate degree preferred.\nCompensation\nThe salary for this position has a range of $29.70 - $29.70 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.\nWhat’s in it for you?\nHere are some of what to expect:\nFamily Care Leave - We offer enhanced paid leave options for those important times.\nInsurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.\nWellbeing - We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based\nColleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.\nBonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme\nYour workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.\nWe strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.\nThe LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.\nWe support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”\nThe LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.\nThank you for sharing our global commitment to Children’s Rights.\nWe conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.\nOnline Application Accessibility Statement; which is intended for people with disabilities- LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.\nJust imagine building your dream career.\nThen make it real.\nJoin the LEGO® team today.","description_format":"text","description_chars":7531,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T07:21:45Z"},{"event":"close","at":"2026-10-20T18:53:22Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":58000,"is_top_pay":true},"html_url":"https://alion.io/job/lego-supplier-quality-technician","json_url":"https://alion.io/job/lego-supplier-quality-technician.json","meta":{"generated_at":"2026-10-21T00:53:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1381,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":183152},"rest":"https://alion.io/mcp/rest/get_company?id=183152"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flego-supplier-quality-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flego-supplier-quality-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flego-supplier-quality-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lego-supplier-quality-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flego-supplier-quality-technician"}]}