{"id":2730129,"url":"https://alion.io/job/lehr-part-time-customer-service-representative","title":"Part Time Customer Service Representative","company":{"id":4421797,"name":"LEHR","domain":"lehr.com","url":"https://alion.io/company/lehr-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Galloway, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T13:42:08Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-09T12:24:49Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Description\nJoin an industry leader serving first responders and public safety professionals across the region.\nAt LEHR, our products and services help police officers, firefighters, EMS personnel, and utility crews perform their jobs safely and effectively. We're seeking a motivated Part-Time Customer Service Representative who is passionate about customer service, thrives in a team-oriented environment, and takes ownership of delivering accurate, timely support. This is an excellent opportunity to build a rewarding career with a growing company dedicated to supporting those who keep our communities safe.\nResponsibilities:\nAnswer and direct incoming phone calls in a professional manner and efficiently\nPrepare customer quotations, process invoices, and assist with order-related inquiries\nSupport sales and customer service efforts by identifying customer needs and recommending appropriate products and services including uniforms and equipment\nProvide accurate uniform sizing, fittings, and measurements for vests and uniforms\nReplenish inventory and monitor floor stock\nMaintain and update product pricing and information within NetSuite\nUtilize Microsoft Excel and other Office applications for data entry, reporting, and recordkeeping\nMaintain confidential company and personnel information with discretion and professionalism\nAssist with general office duties and administrative projects as assigned\nRequired Qualifications:\nHigh school diploma or equivalent\nStrong customer service and communication skills with the ability to interact with customers, vendors, and team members\nProfessional verbal and written communication abilities\nWorking knowledge of general office procedures and administrative practices\nProficiency with Microsoft Office Suite, particularly Excel\nStrong attention to detail, accuracy, and organizational skills\nAbility to multitask and prioritize responsibilities in a busy office environment\nBasic mathematical and data-entry skills\nReliable transportation and dependable attendance\nPreferred Qualifications:\nExperience with NetSuite ERP software\nExperience in the automotive parts, emergency vehicle upfitting, fleet, or public safety equipment industry\nPrevious customer service, administrative, and retail experience\nPhysical Requirements:\nAbility to sit and work at a computer workstation for extended periods\nAbility to operate standard office equipment, including computers, telephones, printers, and copiers\nAbility to communicate effectively in person, by telephone, and electronically\nAbility to occasionally stand, walk, bend, reach, and lift materials weighing up to 30 pounds\nCompensation and Benefits:\nStarting at $20/hour\nPart-Time/non-exempt\nOngoing training and career growth opportunities\nSchedule:\nMonday to Friday 8:00 am 2:30 pm (30-minute unpaid lunch)\nSchedule may be adjusted as needed to accommodate customer needs and ensure appropriate coverage during staff absences\nWork Location: 6106 Bausch Road, Galloway, OH 43119\nEqual Opportunity Employer: We are an equal opportunity employer. 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