{"id":1245558,"url":"https://alion.io/job/leidos-business-analyst-change-coordinator","title":"Business Analyst - Change Coordinator","company":{"id":7791,"name":"Leidos","domain":"leidos.com","url":"https://alion.io/company/leidos","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":241,"ghost_share":0.004,"stale_share":0.855,"repost_share":0.008,"time_to_fill_p50_days":27,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73450,"max":132775,"currency":"USD","period":"year","gross":null,"usd_annual":132775},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"Tableau","optional":false},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"closed","first_seen_at":"2026-09-25T17:24:57Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-21T10:32:14Z","board_verified":false,"closed_at":"2026-10-21T10:32:14Z","days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"Leidos is looking for a Business Intelligence Analyst to support a large U.S. Department of Justice (DOJ) program. The Antitrust Division of the U.S. Department of Justice (DOJ) is responsible for enforcing federal antitrust laws and promoting fair competition in the marketplace. As a Business Intelligence Analyst supporting Change Management and ServiceNow Module Administration, you will be responsible for analyzing and reporting on change management activities, including tracking change requests, approvals, and outcomes. You will also assist in managing the ServiceNow Change Management module, providing insights into the impact and success of changes, and contributing to the optimization of the platform. Your role will involve utilizing business intelligence tools to generate reports, dashboards, and insights to support operational decision-making and continuous improvement.\nThis work is located onsite in the DC area.\nKey Responsibilities:\nCollect, analyze, and report on key change management metrics such as change requests, approvals, implementation success rates, and post-implementation reviews.\nDevelop and maintain reports and dashboards in business intelligence tools (e.g., Power BI, Tableau) to track the status and progress of change management processes.\nAnalyze trends and patterns in change management data to identify areas for process improvement and risk mitigation.\nAssist in the administration of the ServiceNow Change Management module, ensuring the proper setup and configuration of workflows and change processes.\nGenerate and maintain reports and dashboards within ServiceNow to track change requests and approvals.\nWork with ServiceNow users to optimize the system, troubleshoot issues, and ensure accurate tracking of change requests.\nDesign and develop interactive dashboards and reports to provide key stakeholders with real-time insights into the status of change management activities.\nPresent findings in a clear, concise manner to senior leadership and business stakeholders, enabling informed decision-making.\nAutomate the delivery of regular reports to stakeholders to improve the efficiency of change management reporting.\nWork closely with IT operations, project management, and change management teams to ensure alignment and transparency on change management metrics and status.\nProvide analytical support for change impact assessments, helping teams identify potential risks or areas of improvement in the change process.\nSupport incident and problem management teams in relation to the outcomes of significant changes.\nContinuously evaluate and optimize the change management process by identifying gaps or bottlenecks in the system and proposing improvements.\nAssist in the development of best practices for tracking, managing, and reporting on changes, both in ServiceNow and across other systems.\nAssist in defining and refining change management KPIs and metrics to align with business objectives and IT governance requirements.\nQualifications:\nBachelor’s degree in Business Intelligence, Information Technology, Computer Science, Data Analytics, or a related field.\n4-8 years of experience working in business intelligence, data analysis, or IT service management.\nExperience with ServiceNow platform administration, especially in the Change Management module, is strongly preferred.\nFamiliarity with ITIL framework and change management processes is a plus.\nProficiency in business intelligence tools such as Power BI, Tableau, or similar data visualization platforms.\nFamiliarity with ServiceNow platform configuration, workflows, and reporting modules.\nExperience with reporting and dashboard creation, especially related to IT operations and service management.\nStrong ability to analyze and interpret data to provide actionable insights and recommendations.\nAttention to detail and commitment to producing high-quality, accurate reports.\nAbility to identify process inefficiencies and suggest data-driven improvements.\nExcellent written and verbal communication skills to present data insights to non-technical business stakeholders.\nAbility to work collaboratively with various teams and stakeholders, including IT, operations, and business leaders.\nAbility to manage multiple tasks and prioritize effectively in a fast-paced, dynamic environment.\nComfortable working under deadlines and with changing requirements.\nUS Citizenship \nAbility to obtain and maintain Public Trust.\nDesirable Skills:\nCertifications: ServiceNow Certified System Administrator, ITIL Foundation, or other relevant certifications are a plus.\nExperience in data automation and scripting (e.g., Python, PowerShell) is beneficial.\nKnowledge of IT service management processes and frameworks such as ITIL or COBIT is a plus.\nIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.\nOriginal Posting:\nSeptember 25, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.\nPay Range:\nPay Range $73,450.00 - $132,775.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":5842,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","C4ISR","Defense Manufacturing","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-09-25T17:24:57Z"},{"event":"close","at":"2026-10-21T10:32:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 50 · green card filings: 24","filings_12m":50,"filings_prev_12m":58,"green_card_filings_12m":24,"median_offered_wage_usd":124257,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":null,"pay":{"stated_usd_annual":132775,"is_top_pay":true},"html_url":"https://alion.io/job/leidos-business-analyst-change-coordinator","json_url":"https://alion.io/job/leidos-business-analyst-change-coordinator.json","meta":{"generated_at":"2026-10-22T08:33:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7791},"rest":"https://alion.io/mcp/rest/get_company?id=7791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleidos-business-analyst-change-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleidos-business-analyst-change-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleidos-business-analyst-change-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leidos-business-analyst-change-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleidos-business-analyst-change-coordinator"}]}