Computer Support Specialist

Computer Support Specialist

Location: Suitland, MD

Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD). You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

Primary Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.

• Perform network switch patching and configuration.

• Ensure security patches are current and successfully applied.

• Develop test specifications and procedures.

• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.

• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.

• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.

• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

• High school diploma or GED. An associate degree (or higher) is preferred.

• Active TS/SCI security clearance.

• One of the following certifications:

  • CompTIA A+

  • CompTIA Network+

  • CompTIA Security+

  • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire

  • CISSP

  • CASP

• 5+ years of experience supporting Windows, Linux, and Unix based infrastructure.

• 3+ years of experience using ServiceNow Action Request System or an equivalent ticketing system.

• Proficiency with Microsoft business tools.

• Familiarity with Microsoft System Center Configuration Manager (SCCM).

• Excellent oral and written communication skills.

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If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.