# Contact Center Supervisor--Remote

Leidos Health and Services Sector currently has an opening for a Contact Center Supervisor. This is an exciting opportunity to use your experience supporting the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants, including military service members, their families, and eligible civilians, at locations worldwide. The Military OneSource program serves as a “one source” for resources and information encompassing a comprehensive support system. *This position requires U.S. Citizenship * Schedule Tues- Sat 1:30pm-10pm (1 opening) Sun-Thu 1:30pm- 10pm (1 opening) Please be advised that during the interview, you will be required to keep your camera on, and your interviewer will be taking your picture for identification purposes if an offer letter is extended to you. The Contact Center Supervisor provides counseling services as an independent practitioner, serving as an escalation point for at-risk cases. This role: Leads

- **Id**: 4327116
- **Url**: <https://alion.io/job/leidos-contact-center-supervisor-remote>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T00:00:00Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-15T01:46:27Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 6043
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no
- **Industries**: National Security, C4ISR, IT Consulting & Digital Transformation, Engineering Services

## Company

- **Id**: 7791
- **Name**: Leidos
- **Domain**: leidos.com
- **Url**: <https://alion.io/company/leidos>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 77
- **Open postings**: 339
- **Ghost share**: 0.006
- **Stale share**: 0.912
- **Repost share**: 0.012
- **Time to fill p50 days**: 27
- **Computed at**: 2026-11-14T05:58:10Z

## Salary

- **Min**: 82550
- **Max**: 149225
- **Currency**: USD
- **Period**: year
- **Usd annual**: 149225

## Technologies

- **Microsoft Office** — Optional: no
- **Outlook** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: yes

### Education

- **Level**: master
- **Optional**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-15T01:46:27Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 50 · green card filings: 24; Filings 12m: 50

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 27
- **Reasons**: conf:2, win:early, comp:brand
- **Computed at**: 2026-11-15T04:43:00Z

## Pay

- **Stated usd annual**: 149225
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.