{"id":4089414,"url":"https://alion.io/job/leidos-generative-ai-solution-engineer","title":"Generative AI Solution Engineer","company":{"id":7791,"name":"Leidos","domain":"leidos.com","url":"https://alion.io/company/leidos","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":330,"ghost_share":0.003,"stale_share":0.888,"repost_share":0.012,"time_to_fill_p50_days":28,"computed_at":"2026-11-11T05:49:22Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":130000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"OWASP Top 10","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"AWS Bedrock AgentCore","optional":true},{"name":"AWS Strands Agents","optional":true},{"name":"FedRAMP","optional":true},{"name":"LangChain","optional":true},{"name":"Machine Learning","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"NIST AI RMF","optional":true}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T19:44:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Leidos is seeking an experienced Generative AI Solution Engineer to design, deliver, and operate AI-enabled customer service for the HUD FHA Resource Center. The selected candidate will lead implementation of AI self-service and agent assistance for voice and chat that is grounded in approved HUD content, protected by guardrails, and hands off smoothly to customer service representatives. The ideal candidate has taken generative AI from pilot to production in a customer-facing setting, knows when to configure a platform’s built-in AI capabilities and when a custom build is justified, and can produce the evidence that federal AI governance and security reviews require.\nThis is an exciting opportunity to work with emerging AI technologies, solve complex technical challenges, and make a meaningful impact while supporting a federal customer.\nPlease Note: 100% Remote | Candidate must reside within reasonable commuting distance of the Washington, DC metropolitan area in the Washington, DC / Gaithersburg, MD Metro Area.\nCore Responsibilities:\nDesign, configure, and deploy AI agents for customer self-service on voice and chat, including their instructions, tools, and escalation behavior.\nDevelop Retrieval-Augmented Generation from approved program content, and work with content owners to keep the knowledge base accurate and current.\nImplement prompt engineering, topic routing, and safe escalation to a live representative when AI is not the right answer, with a fallback path that keeps every customer reachable.\nConfigure AI guardrails for PII redaction, prompt-injection detection, denied topics, and content safety.\nBuild contact-center flows, bots, and serverless functions that connect AI agents to customer channels, backend systems, and transfer to a live representative.\nCarry conversation context across voice and chat and into the live-agent handoff, and deliver AI assistance for customer service representatives, such as suggested answers and contact summaries.\nIntegrate AI capabilities with the contact-center platform and the customer relationship management (CRM) system, with secure logging, encryption, and least-privilege access.\nLead AI testing, response quality tuning, grounding validation, and latency optimization across production-like scenarios, including multilingual and adversarial (red-team) testing against the OWASP Top 10 for LLM Applications.\nDefine and run ongoing AI quality evaluation (accuracy, grounding, safety, and resolution of the customer’s need), and use the results to tune prompts, content, and guardrails.\nProduce the documentation that federal AI governance and security authorization require. Work with the ISSO on NIST SP 800-53 controls and privacy reviews, and support HUD’s AI use-case inventory under OMB M-25-21.\nManage AI agent, prompt, guardrail, and flow configuration as code, released through government change control.\nRequired Qualifications:\nBachelor’s degree and 8+ years of software engineering or cloud development experience.\nAt least 3 years of Generative AI or LLM application development experience.\nDelivered at least one customer-facing generative AI solution from pilot to production, with measurable results (for example, resolution rate, answer accuracy, or customer satisfaction).\nStrong software development skills (for example, Python) and experience building production cloud solutions, preferably on AWS.\nHands-on experience building AI agents, RAG patterns, and vector-based retrieval on a cloud contact-center, CRM, or generative AI platform (for example, Amazon Connect or Amazon Bedrock).\nExperience with APIs, distributed systems, and secure cloud architecture.\nAbility to work effectively in a regulated government environment, including working with security staff on NIST SP 800-53 control documentation for the systems the candidate builds.\nU.S. Citizen.\nAbility to obtain and maintain a Public Trust security clearance.\nPreferred Qualifications:\nAWS certifications such as Generative AI Developer - Professional, Machine Learning Engineer - Associate, AI Practitioner, Security - Specialty, or Solutions Architect - Professional, or equivalent contact-center or CRM platform AI certifications.\nExperience with contact-center AI features such as AI agents, agent assistance, conversation analytics, and automated quality evaluation.\nExperience evaluating and selecting foundation models on accuracy, latency, cost, and FedRAMP authorization status.\nFamiliarity with FedRAMP environments and government AI governance requirements, such as OMB M-25-21, the NIST AI Risk Management Framework and its Generative AI Profile (NIST AI 600-1).\nExperience with Amazon Bedrock Agents, AgentCore, LangChain, Strands Agents, or other agent development frameworks, and with the Model Context Protocol (MCP).\nExperience with CRM platforms such as Salesforce Service Cloud, including their native AI agent and agent-assist features.\nExperience migrating a contact center between platforms, and with multilingual voice and chat bots.\nAbility to explain AI risks, tradeoffs, and results clearly to program leaders, security reviewers, and non-technical stakeholders.\nAdditional Notes:\nThis is a 100% telework/remote opportunity. However, candidates must reside within reasonable commuting distance of the Washington, DC metropolitan area in the Washington, DC / Gaithersburg, MD Metro Area.\nPlease be advised that during the interview, you will be required to keep your camera on, and your interviewer will be taking your picture for identification purposes if an offer letter is extended to you.\nThe anticipated program salary budget for this role is approximately $130,000 to low/mid $150,000 with limited flexibility based on qualifications and assessment (no guarantees). Final compensation will be determined based on relevant experience, responsibilities, internal equity, market data, and applicable requirements.\nIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.\nOriginal Posting:\nNovember 10, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.\nPay Range:\nPay Range $107,900.00 - $195,050.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":6990,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","C4ISR","Defense Manufacturing","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-11T19:44:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 50 · green card filings: 24","filings_12m":50,"filings_prev_12m":58,"green_card_filings_12m":24,"median_offered_wage_usd":124257,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":22}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T22:01:00Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/leidos-generative-ai-solution-engineer","json_url":"https://alion.io/job/leidos-generative-ai-solution-engineer.json","meta":{"generated_at":"2026-11-11T22:01:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43471,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7791},"rest":"https://alion.io/mcp/rest/get_company?id=7791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleidos-generative-ai-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleidos-generative-ai-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleidos-generative-ai-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leidos-generative-ai-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleidos-generative-ai-solution-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4089414}},{"tool":"search_jobs","arguments":{"company":"leidos.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4089414},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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