{"id":3857410,"url":"https://alion.io/job/leidos-operations-center-specialist","title":"Operations Center Specialist","company":{"id":7791,"name":"Leidos","domain":"leidos.com","url":"https://alion.io/company/leidos","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":330,"ghost_share":0.003,"stale_share":0.888,"repost_share":0.012,"time_to_fill_p50_days":28,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45500,"max":82250,"currency":"USD","period":"year","gross":null,"usd_annual":82250},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Incident Management","optional":true}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T23:35:58Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"The Strategic National Stockpile (SNS) at Leidos currently has an opening for an Operations Center Specialist in Atlanta, GA.\nThis is an exciting opportunity to provide quality control support to assist in operating and maintaining the SNS national stockpiled inventory. In this mission, we assist in ensuring the SNS inventory is ready for deployment, providing the ability to respond 24 x 7 in an emergency.\nWe are seeking candidates who have worked in a 24/7 high-volume/mission-critical environment.\nThe candidate will provide call logging; mailbox monitoring and notifications; public news/media monitoring and summaries; operate center applications/devices per procedures; written or recorded authorization is required prior to initiating any alerts per escalation protocol when authorized by designated Government officials.\nThis position is full-time ONSITE in Atlanta, Georgia. Remote work is NOT available.\nU.S. Citizen or Green Card holder with the ability to obtain and maintain a Public Trust clearance.\nPrimary Responsibilities\nProvide call centers and operations support to assist the Government in maintaining\ncommunications between SNS, supported Centers, Institutes and Offices (CIOs), external agencies, health\nofficials, and the public, as well as coordination support with other SNS Operations Center functions\n(e.g., public response hotline, clinician information line).\nReview and document incoming communications and prepare draft reports and notification emails for\nGovernment review and approval.\nTrack and log incoming calls, faxes, and emails to the OPS CTR REPORT mailbox using established logs\nand the SNS call log system.\nMonitor designated electronic mailboxes and notify appropriate Government personnel of items requiring\nfollow-up action.\nMonitor publicly available news broadcasts and media sources and provide summaries of relevant\ndevelopments to designated Government personnel.\nOperate the OPS application systems and remote monitoring devices in accordance with established\nprocedures and Government direction, including initiating alert and notification processes when\nauthorized by designated Government officials.\nRoute operational communications to appropriate Government personnel in accordance with established\nescalation protocols.\nProvide information to callers regarding publicly available SNS programs and services and refer inquiries\nto appropriate Government personnel in accordance with established procedures.\nBasic Qualifications\nBachelor’s Degree and 2 years of the below experience required, High School Diploma and 6 years of experience is considered in lieu of degree.\nExperience similar to 911 operator or switchboard operator supporting a 24/7 operations center or mission-critical environment\nExperience handling high volume incoming calls, service request, incident reports, or customer inquiries.\nExperience documenting, tracking, and escalating customer issues, incidents, or service requests.\nProficiency using Microsoft Office.\nAbility to consistently work some weekends on a rotating schedule. Day or night shifts are available.\nRequired to be on-call 24 hour/7 days a week. Must be able to respond to mission alerts within 15 minutes with a recall of 90 minutes to report to designated location. Must carry a cell phone at all times.\nAbility to lift up to 50 lbs.\nPreferred Qualifications\nExperience with incident management, emergency response coordination, or operational reporting.\nExperience preparing incident logs, status reports, operational summaries, and shift handoff documentation with strong presentation skills.\nphhs\nIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.\nOriginal Posting:\nNovember 3, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.\nPay Range:\nPay Range $45,500.00 - $82,250.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":4678,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","C4ISR","Defense Manufacturing","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-06T07:07:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 50 · green card filings: 24","filings_12m":50,"filings_prev_12m":58,"green_card_filings_12m":24,"median_offered_wage_usd":124257,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":82250,"is_top_pay":true},"html_url":"https://alion.io/job/leidos-operations-center-specialist","json_url":"https://alion.io/job/leidos-operations-center-specialist.json","meta":{"generated_at":"2026-11-12T03:20:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7791},"rest":"https://alion.io/mcp/rest/get_company?id=7791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleidos-operations-center-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleidos-operations-center-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleidos-operations-center-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leidos-operations-center-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleidos-operations-center-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3857410}},{"tool":"search_jobs","arguments":{"company":"leidos.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3857410},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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