{"id":170069,"url":"https://alion.io/job/leidos-operations-maintenance-cloud-engineer","title":"Operations & Maintenance Cloud Engineer","company":{"id":7791,"name":"Leidos","domain":"leidos.com","url":"https://alion.io/company/leidos","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":253,"ghost_share":0.004,"stale_share":0.862,"repost_share":0.008,"time_to_fill_p50_days":27,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ashburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":87100,"max":157450,"currency":"USD","period":"year","gross":null,"usd_annual":157450},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"Confluence","optional":false},{"name":"Grafana","optional":false},{"name":"Jira","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-22T02:56:46Z","board_verified":false,"closed_at":null,"days_open":93,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":93},"description":"The Homeland Sector has an opening for an Operations & Maintenance Cloud Engineer supporting the CBP TPVS program in Ashburn, Virginia. This role supports Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. This is an exciting opportunity to use your experience helping end users attain their mission. This is a hybrid support role in which telework is partially available and on-site presence is required at regular intervals.\n**This position REQUIRES the candidate to be in Ashburn, VA, 2 twice a week**\nPrimary Responsibilities:\nYou will serve as the initial point of contact for IT-related field and application production problems. In this capacity, you will provide phone and online support to users, performing technical triage, troubleshooting, resolving issues, and following escalation protocols as necessary.\nAdditional duties will include:\nWork in tandem with our application teams to identify, triage, troubleshoot, and remediate application production issues.\n\nWorking knowledge of monitoring tools (Prometheus, Grafana, CloudWatch, X-Ray, Splunk) to ensure system and application availability and performance.\n\nDefine and document the best practices and strategies regarding application maintenance and recovery protocols.\n\nPractical knowledge of DevSecOps principles, methodologies, and best practices.\n\nSolid Understanding of networking concepts, including VPCs, subnets, VPNs, and firewalls.\n\nProvide guidance, thought leadership, and mentorship to others to build their cloud competencies and share knowledge.\n\nEnsure application performance, uptime, and scale, maintaining high standards, and ensuring SLAs are attainable.\n\nProvide oversight and monitoring of applications in the AWS environment following the government security guidelines.\n\nAt the direction of the O&M team leader, develop and implement technical efforts to maintain AWS applications, including supporting after-hours and weekend calls to remediate production issues.\n\nTroubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.\n\nEducate teammates on the implementation of new cloud-based initiatives, providing associated training when necessary.\n\nDemonstrate exceptional application problem-solving skills, with an ability to see and solve issues before they affect field operations.\n\nDocument and communicate degradation of services or outage issues information to customers and help with resolution.\n\nEnsure your assigned tickets stay within the program’s SLO commitments.\n\nDocument procedures, configurations, and troubleshooting steps to enhance knowledge sharing.\n\nBasic Qualifications:\nBS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree\n\n8 or more years of experience in supporting application cloud solutions on AWS platform.\n\nExperience in supporting 24x7x365 operations.\n\nExperience with Jira, Confluence, and ServiceNow.\n\nU.S. Citizen\n\nMust currently have DHS Full Background investigation OR previously held DHS Full Background investigation within the last 2 years\n\nUnderstanding of and experience with field operations, SLAs, and on-call support.\n\nExperience in at least two of the following areas: PostgreSQL database architecture, advanced analytics, micro-services, monitoring, and SecDevOps.\n\nWorking knowledge of supporting applications in AWS.\n\nProven ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, dbas, and subject-matter experts.\n\nExcellent written and verbal communication skills.\n\nSolid troubleshooting techniques to find root causes and apply workarounds.\n\nOrganization skills and attention to detail.\n\nPreferred Qualifications\nDoD Top Secret or DHS Full-BI.\n\nAWS Cloud certification.\n\nExperience in supporting 24x7x365 operations.\n\nExperience with Jira, Confluence, and ServiceNow.\n\nIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.\nOriginal Posting:\nJuly 23, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.\n Pay Range:\nPay Range $87,100.00 - $157,450.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":5228,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","C4ISR","Defense Manufacturing","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-08-29T22:38:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 50 · green card filings: 24","filings_12m":50,"filings_prev_12m":58,"green_card_filings_12m":24,"median_offered_wage_usd":124257,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":24}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.401,"p_room":0.28,"age_days":93,"expected_fill_days":27,"reasons":["conf:51","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":157450,"is_top_pay":true},"html_url":"https://alion.io/job/leidos-operations-maintenance-cloud-engineer","json_url":"https://alion.io/job/leidos-operations-maintenance-cloud-engineer.json","meta":{"generated_at":"2026-10-24T07:13:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10676,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7791},"rest":"https://alion.io/mcp/rest/get_company?id=7791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleidos-operations-maintenance-cloud-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleidos-operations-maintenance-cloud-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleidos-operations-maintenance-cloud-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leidos-operations-maintenance-cloud-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleidos-operations-maintenance-cloud-engineer"}]}