{"id":1478939,"url":"https://alion.io/job/leidos-pega-senior-developer","title":"Pega Senior Developer","company":{"id":7791,"name":"Leidos","domain":"leidos.com","url":"https://alion.io/company/leidos","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":134,"ghost_share":0,"stale_share":0.619,"repost_share":0.022,"time_to_fill_p50_days":21,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":131300,"max":237350,"currency":"USD","period":"year","gross":null,"usd_annual":237350},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"FedRAMP","optional":false},{"name":"LLM","optional":false},{"name":"NLP","optional":false},{"name":"Sentiment Analysis","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Zero Trust","optional":false},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-09-29T19:31:12Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-07T21:09:54Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"The Digital Sector at Leidos currently has an opening for a Pega Senior Developer to work in our Baltimore, Maryland office. This is an exciting opportunity to use your experience helping the Center for Medicare and Medicaid Services (CMS) implement AI-driven capabilities and intelligent automation for the modernization of its legacy Contact Center CRM platform.\nPrimary Responsibilities\nThe Pega Senior Developer shall lead development of the AI-driven capabilities and Robotic Process Automation (RPA)/automation features required by the CRM modernization effort.\nResponsibilities shall include, but are not limited to:\nLead Pega development of the AI-driven capabilities defined in the SOO: Predictive Intent Recognition, Intelligent Knowledge Surfacing, AI-Driven Workflow Suggestions, Omnichannel Case Summarization, CSR Coaching Analytics, and Role-Based AI Dashboards.\nDesign and develop Pega RPA bots to replace legacy mainframe screen-scraping integrations, ensuring reliable, low-risk automation of CMS mainframe transactions.\nArchitect and build automated workflows, case types, and business rules within the Pega Platform to support CCOG-approved business functions and streamline CSR case handling.\nLead technical design and implementation of AI-enabled guided workflows, knowledge recommendation surfacing, and next-best-action capabilities within the CSR workspace.\nImplement predictive intent recognition and interaction summarization features leveraging Pega’s native AI/decisioning capabilities and integrated AI/large language model (LLM) services.\nDevelop CSR coaching analytics capabilities, including sentiment analysis, script adherence tracking, and supervisor dashboards.\nBuild and maintain role-based, interactive dashboards providing AI-surfaced insights filterable by segment, time frame, and case type, with role-based data access controls.\nSupport the AI Feature Roadmap by translating prioritized AI capabilities into sprint-level user stories, technical designs, and working software demonstrated in sprint reviews.\nDesign and develop Pega components (data objects, case types, business rules, integrations, UI) supporting the Unified CSR Workspace, Beneficiary/Consumer 360 view, and Knowledge Management.\nLead configuration-first, low-code/no-code development practices, minimizing custom code and ensuring all customizations are documented and COR-reviewed.\nDevelop and maintain API-first integrations between Pega and CMS systems of record (e.g., Medicare Claims & Beneficiary Systems, Marketplace & Enrollment Systems).\nSupport Definition of Done criteria, ensuring all Pega development is unit tested, integrated, security scanned, and validated prior to release.\nPartner with the Pega Lead System Architect, AI/Innovation Lead, and Product Manager to translate AI Compliance and Risk Management Plan requirements into technical implementations, including bias mitigation and governance controls.\nMentor and provide technical guidance to Pega developers on AI feature development, RPA automation, and platform best practices.\nSupport Proof of Concept (PoC) demonstrations of case management, knowledge integration, and AI features.\nTroubleshoot and resolve defects in Pega-based AI, automation, and case management components, supporting production support and hypercare activities.\nEnsure Pega development adheres to FedRAMP High, Zero Trust, and Section 508 accessibility requirements.\nSupport performance tuning of Pega-based AI features and automation to meet the ≥90% AI Feature Accuracy SLA and platform performance standards.\nDocument technical designs, RPA bot logic, and AI feature configurations to support requirements traceability and the Transition-Out Plan.\nCollaborate with the Release Train Engineer and Agile delivery teams during PI planning, sprint planning, and sprint reviews to align AI/RPA development with release schedules.\nCommunicate technical status, risks, and dependencies related to AI and automation development to CMS leadership, and Leidos management.\nActively participate in planning sessions, requirements gathering activities, design sessions, Agile sessions, and other events supporting the CRM modernization effort.\nRequired Qualifications:\nBachelor’s degree and a minimum of 8-10 years of relevant software development experience, including significant Pega Platform development experience, or an equivalent combination of education and experience\nPega Certified Senior System Architect (PCSSA) or higher certification\nExperience implementing AI-enabled features (e.g., predictive analytics, NLP, decisioning, next-best-action) within the Pega Platform\nAbility to obtain Public Trust\nPreferred Qualifications:\nPega Certified Lead System Architect (CLSA)\nExperience with Pega GenAI, Pega Knowledge Buddy, or integrating large language models (LLMs) within Pega applications\nExperience with case management, workflow automation, and low-code/no-code configuration-first development\nExperience with API-first integration patterns and event-driven architecture within Pega\nExperience developing Pega RPA bots and automating complex, multi-step business processes, including mainframe/screen-scraping replacement\nExperience with Agile/Scrum or SAFe delivery methodologies\nExperience supporting CMS or other federal health/human services modernization programs\nIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.\nOriginal Posting:\nSeptember 29, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.\nPay Range:\nPay Range $131,300.00 - $237,350.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":6417,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","C4ISR","Defense Manufacturing","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-09-29T19:31:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 50 · green card filings: 24","filings_12m":50,"filings_prev_12m":58,"green_card_filings_12m":24,"median_offered_wage_usd":124257,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.587,"p_room":0.9,"age_days":7,"expected_fill_days":21,"reasons":["conf:5","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":237350,"is_top_pay":true},"html_url":"https://alion.io/job/leidos-pega-senior-developer","json_url":"https://alion.io/job/leidos-pega-senior-developer.json","meta":{"generated_at":"2026-10-08T00:22:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":374,"day_limit":5000,"remaining_today":4626,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7791},"rest":"https://alion.io/mcp/rest/get_company?id=7791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleidos-pega-senior-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleidos-pega-senior-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleidos-pega-senior-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leidos-pega-senior-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleidos-pega-senior-developer"}]}