Sr ServiceNow Developer

Leidos is looking for aSenior ServiceNowDeveloper to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You willbe responsible formaintainingand performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM,CMDB, HAM, CSM.

This position is remote. However, candidates must be willing to work east coast core work hours and "MUST BE" local to Washington, DC area and may be required to work onsite at times.

Qualifications:

• Bachelor's degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform’s architecture and capabilities. May consideradditionalyears of experience in lieu of a degree.

• At least6 years of experience with design,developmentand support.

• At least 4 years of experience in leading software development projects.

• Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM)and HR Service Delivery (HRSD).

• Familiar with ITSM, ITOM,andITAM.

• Shows initiative, presents ideas to overcome challenges, self-starter.

• Positive attitude, willingness to learn and team-oriented.

• Exceptional communication and organizational skills.

• Support development in Agile framework.Activelyparticipatein agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.

• Hands-on experience with ServiceNow custom-scoped application development.

Responsibilities:

Technical Lead:

• Exhibits exceptional customer service and teamwork, collaborating effectively with clients and vendors to achieve mission success whilemaintaininga strong commitment to delivering high-quality products and services.

• Effectively conveys key ideas and gathers actionable feedback from cross-functional team members and stakeholders. Demonstrates strong creativity, collaboration, and the ability to communicate with clarity and impact.

• Identifiesrisks and challenges, performs qualitative and quantitative analyses, evaluates alternatives, and provides well-informed recommendations.

• Lead Development review process and provide technical guidance and support to junior and mid-level staff.

• Gather and document business and system requirements.

• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment

• Coordinate and lead project team meetings with technical staff and other key stakeholders.

• Developimplementationplans, SOP, system architectureforall projectdeployments.

• Assistin the architecture, design, management, and implementation of ServiceNow.

• Prepare IT to project status reports and presentations by collecting, analyzing, and summarizing information and trends

• Maintains project documentation repository

• AI experience:Now Assist,third-party LLM API’s,Automatictestframework

Development:

• Demonstrated experience working on large-scale projects in diverse team environments with a focus on ServiceNow tools and techniques, including experience withJavaScript/GLIDE,HTML5, Angular JS,jQueryand CSS.

• Design, configure, and implement environments for applications, engineer suitable release management procedures, and provide production support.

• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.

• Design and develop automation workflows, perform unit tests, and conduct reviews to make sure workutilizescoding standards and best practices for platform performance, and assess theoverall quality of delivered components.

• Experience using Flow Designer.

• Integration experience.

• Collaborate with team on software design, to provideaccuratework estimates and implementation of new features including interfaces, contracts with storage system, and data transformation.

• Liaise with other development, infrastructure, and operations teams.

• Ensure that all security policies and practices are adhered to as part of development.

• Ensure all development is created in alignment with ServiceNow Technical Best Practices

What Sets You Apart:

• Experience integrating ServiceNow with external systems

• Familiarity with organizational change management

• Ability to support multiple projects simultaneously

• Experience with Okta and SSO technologies

• Ability to obtain public trust clearance prior to start date.

• Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date.

You Might Also Have:

• ServiceNow Certified Application Developer Certification

• ServiceNow Certified Implementation Specialist Certification

• ITIL v3 Foundations Certification

• Projectmanagement experience

At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business.We’dlike to learn more about you, apply today!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.