{"id":793305,"url":"https://alion.io/job/leightons-trainee-hearing-care-assistant","title":"Trainee Hearing Care Assistant","company":{"id":691035,"name":"Leightons","domain":"leightons.co.uk","url":"https://alion.io/company/leightons","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":70,"open_postings":12,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lewes, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25750,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":34031},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-03T15:55:23Z","employer_posted_date":"2026-06-03","last_verified_at":"2026-10-05T08:28:58Z","board_verified":false,"closed_at":null,"days_open":164,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":163},"description":"Join our Team and Make a Difference!\nAt Leightons, we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing teams across Lewes, Tunbridge Wells and Haywards Heath.\nIf you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care - we want to hear from you.\nWhy Join Us?\nSalary: £25,750 FTE per annum plus commission opportunities\n\nHours: Full-Time Rota: Week 1: Monday to Friday, Week 2: Tuesday to Saturday.\n\nEnvironment: Friendly, supportive, and people-focused\n\nImpact: Be part of something meaningful - improving lives through better hearing\n\nAbout the Role\nAs a Trainee Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.\nYou will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care.\nClinical Duties\nProvide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.\n\nCarry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.\n\nIdentify abnormalities and use Tympa Review to refer patients for further medical assessment where required.\n\nRefer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.\n\nDeliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.\n\nPractice Engagement & Development\nComplete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.\n\nMaintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements.\n\nShadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity.\n\nAssist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.\n\nDemonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.\n\nOperational Responsibilities\nRespond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.\n\nSupport practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.\n\nAssist the wider team in implementing strategies to improve efficiency, performance, and service delivery.\n\nContribute to the training and development of the branch optical team in relation to hearing services.\n\nMaintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.\n\nWhat You’ll Need\nMinimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification\n\nSome experience in a patient-facing within a healthcare environment\n\nA full UK driving license and the ability to travel between locations\n\nEligibility to work in the UK, and availability for the specified days\n\nExcellent communication and interpersonal skills\n\nEmpathetic and committed to delivering outstanding patient care\n\nProfessional, punctual, and well-presented at all times\n\nStrong attention to detail and accuracy in all clinical procedures\n\nA supportive team player who collaborates effectively with colleagues\n\nOrganised and able to manage workload efficiently\n\nIf you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!\nEquality & Diversity:\nWe champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome.\nWe are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).\nApplicants who have been unsuccessful in the past 12 month should not reapply for the same job role","description_format":"text","description_chars":4875,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hearing Care & Audiology","Optometry & Optical Stores"],"lifecycle":[{"event":"open","at":"2026-09-12T04:11:38Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.109,"p_room":0.28,"age_days":164,"expected_fill_days":28,"reasons":["conf:983","stale_co","urgency","ghost","win:tail","crowd:junior"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":34031,"is_top_pay":false},"html_url":"https://alion.io/job/leightons-trainee-hearing-care-assistant","json_url":"https://alion.io/job/leightons-trainee-hearing-care-assistant.json","meta":{"generated_at":"2026-11-15T11:56:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1523,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691035},"rest":"https://alion.io/mcp/rest/get_company?id=691035"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleightons-trainee-hearing-care-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleightons-trainee-hearing-care-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleightons-trainee-hearing-care-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leightons-trainee-hearing-care-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleightons-trainee-hearing-care-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":793305}},{"tool":"search_jobs","arguments":{"company":"leightons.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":793305},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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