{"id":3161822,"url":"https://alion.io/job/lemlist-product-ops","title":"Product Ops","company":{"id":172799,"name":"lemlist","domain":"lemlist.com","url":"https://alion.io/company/lemlist","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":98,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["FR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":214},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-23T14:39:08Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T15:23:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About lemlist\nlemlist helps sales teams find the right prospects, reach them across channels, and turn conversations into revenue. We’re building a sales platform that brings together prospecting data, AI, outreach, calling, and deliverability.\nOur product is growing fast. Every new capability brings new decisions about pricing, billing, and how we help our teams understand and sell it. We’re looking for someone who can connect these pieces and make things happen.\nYour mission\nIn this Product Ops - Monetization role, you’ll turn complex, cross-functional product initiatives into clear decisions and well-executed rollouts. You’ll join the Product team and work closely with Product Managers, Engineering, Operations, Finance, Data, Marketing, Sales, and Customer Success.\nYour focus will be monetization and billing, alongside internal product enablement. You’ll combine analytical thinking, product understanding, and hands-on project management.\nPriorities will evolve with business needs and engineering capacity, with a clear owner and expected outcome for each initiative.\nWhat you will do\nDrive pricing and billing initiatives\nTurn billing pain points from customers and internal teams into clear problems, requirements, and priorities with PMs and engineers. Follow agreed initiatives through implementation, validation, and rollout.\n\nHelp evaluate pricing and packaging changes: new plans, add-ons, credits, trials, and bundles. Combine customer feedback, usage data, and financial scenarios to make recommendations and measure results.\n\nCoordinate pricing rollouts across product behavior, billing rules, customer communication, internal training, and operational workflows. Make dependencies and trade-offs visible before launch.\n\nWork with Ops to keep self-serve and sales-led journeys consistent, including upgrades, negotiated plans, discounts, and payment methods.\n\nPartner with Data and Finance to clarify how product and billing events feed ARR reporting and revenue recognition. Surface inconsistencies and coordinate fixes; Finance owns accounting policies and validation.\n\nMake product knowledge scale\nBuild a consistent approach to internal product training, starting with the launches and capabilities that matter most to Sales, Customer Success, and Support.\n\nWork with PMs to structure demos, use cases, FAQs, and supporting materials. PMs bring product expertise; you help them produce clear content and make sure the right teams can use it.\n\nCoordinate training with the people already involved in enablement and product marketing. Make sure teams understand what a feature does, who it is for, how it works, and how it is priced.\n\nIdentify knowledge gaps through feedback and recurring questions, then improve the materials and sessions. Topics could include the parallel dialer, signals, and deliverability.\n\nMove monetization projects forward\nTurn monetization projects into a practical plan with owners, milestones, dependencies, and success measures. Follow through, resolve blockers, and keep stakeholders aligned.\n\nUse AI and automation where they save time or improve quality, from synthesizing feedback to maintaining knowledge and simplifying recurring workflows.\n\nWhat success looks like\nWithin your first 3 months\nBuild a solid understanding of lemlist, its customers, pricing, billing flows, and the way Product and Ops work together.\n\nAgree on a prioritized scope with Product leadership, clear responsibilities across teams, and baseline metrics for your first initiatives.\n\nDeliver a first internal training cycle with PMs and establish reusable materials and a feedback loop.\n\nTake ownership of a first pricing or billing initiative, with a documented rollout plan and delivery milestones agreed with Engineering.\n\nWithin 12 months\nCoordinate pricing and billing changes through to adoption, with clear measurement of their effect on conversion, expansion, or operational friction.\n\nMake product training a reliable part of major launches, with measurable improvements in team knowledge and fewer recurring information gaps.\n\nDeliver monetization projects and demonstrate their impact on revenue or internal efficiency.\n\nWho you are\nMust have\nExperience delivering cross-functional projects in a B2B SaaS environment, whether in Product Operations, Product Management, Business Operations, or a similar role.\n\nStrong problem-solving skills. You can take an unclear issue, ask the right questions, work through the details, and recommend a practical way forward.\n\nA track record of getting things done across teams: clarifying ownership, managing dependencies, raising blockers early, and following through.\n\nConfidence with numbers and spreadsheets. You can analyze a funnel, model a pricing scenario, and challenge inconsistent data.\n\nEnough technical fluency to discuss product behavior, billing logic, and edge cases with engineers. You don’t need to code, but you need to understand how the pieces fit together.\n\nClear written and spoken communication. You can make complex product topics easy to understand and help experts turn their knowledge into useful training.\n\nOwnership, curiosity, and pragmatism. You’re comfortable switching between analysis, coordination, and hands-on execution.\n\nFluency in English and French.\n\nNice to have\nExperience with SaaS pricing, packaging, subscriptions, or billing systems.\n\nExperience connecting self-serve and sales-led commercial workflows.\n\nExperience with internal enablement, SQL, or AI-powered automation.\n\nWhat is in it for you\nWork closely with Product leadership and see how product, monetization, and operations fit together in a growing SaaS business.\n\nOwn projects with visible outcomes for customers and internal teams, across monetization and product enablement.\n\nWork with experienced PMs and engineers, with autonomy to propose improvements and carry them through.\n\nGrow a versatile role as lemlist’s product and commercial models evolve.\n\nRecruitment process\nInterview with Victoire (Lead TA)\nInterview with Product leadership to discuss your experience and how you approach problems.\nPractical case and live discussion with Product and Ops, focused on a realistic pricing rollout or product enablement challenge.\nFinal conversation with Charles, our CEO.\nReference checks and offer.","description_format":"text","description_chars":6294,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Autonomous Driving","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-23T16:23:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":47,"reasons":["conf:1","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/lemlist-product-ops","json_url":"https://alion.io/job/lemlist-product-ops.json","meta":{"generated_at":"2026-10-25T16:44:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24183,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172799},"rest":"https://alion.io/mcp/rest/get_company?id=172799"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flemlist-product-ops"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flemlist-product-ops"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flemlist-product-ops"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lemlist-product-ops\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flemlist-product-ops"}]}