{"id":2172331,"url":"https://alion.io/job/lemonade-clx-property-advocate-nl","title":"CLX Property Advocate, NL","company":{"id":58652,"name":"Lemonade","domain":"lemonade.com","url":"https://alion.io/company/lemonade-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":16,"ghost_share":0,"stale_share":0.563,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":132000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1533},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T11:51:20Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T23:34:02Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We're looking for a CLX Advocate to help our Dutch customers through some of the most stressful moments they'll face as policyholders. You'll sit within our Claims Experience squad and own the full claims journey - from first report to resolution - making sure every interaction is fast, fair, and handled with real care. This job is for the most part remote, and we will ask you to come to the office once a week (and if needed).\nWe believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.\nOur AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.\nIn this role you'll\nTake ownership of the complex and sensitive claims that fall outside automated handling - the ones where judgment, empathy, and experience actually matter\n\nHandle claims end to end across email, phone, and app for our customers - from first report to resolution\n\nInvestigate and settle claims independently, keeping resolution times tight\n\nOrganize and prioritize your daily caseload so nothing slips and no customer waits longer than they should\n\nPartner with Claims Advocates and your Squad Leader to flag edge cases and help shape how we handle them\n\nSpot patterns in recurring claim types and feed them back to the team to drive smarter processes\n\nKeep every customer interaction aligned with Lemonade's tone - especially when the conversation is hard\n\nWhat you'll need\nMin. 3+ years of hands-on claims-handling experience\n\nFluency in Dutch and English - you'll be switching between both daily\n\nWft Basis and Wft Schade is a big plus\n\nA customer-first mindset: you investigate and resolve, you don't just process\n\nComfort working in a fast-paced environment where priorities shift and you adapt quickly\n\nEmpathy and patience that hold up even when a customer is stressed or frustrated\n\nGenuine curiosity about AI tools and how they can make your work sharper - at Lemonade, that's just how we operate\n\nReady to work in an office environment most days of the week","description_format":"text","description_chars":2283,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-09T12:44:16Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":10,"expected_fill_days":53,"reasons":["conf:3","stale_co","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/lemonade-clx-property-advocate-nl","json_url":"https://alion.io/job/lemonade-clx-property-advocate-nl.json","meta":{"generated_at":"2026-10-21T01:05:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1712,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58652},"rest":"https://alion.io/mcp/rest/get_company?id=58652"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flemonade-clx-property-advocate-nl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flemonade-clx-property-advocate-nl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flemonade-clx-property-advocate-nl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lemonade-clx-property-advocate-nl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flemonade-clx-property-advocate-nl"}]}