{"id":3029376,"url":"https://alion.io/job/lennox-field-hvac-technical-support","title":"Field HVAC Technical Support","company":{"id":1861860,"name":"Lennox","domain":"lennox.com","url":"https://alion.io/company/lennox-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80800,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":80800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-21T19:58:42Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T18:00:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What Drives Success\nThe region this person is responsible for includes the North Central and Northeast, including North and South Dakota, Minnesota, Wisconsin, Michigan, Indiana, Kentucky, Ohio, Virginia, and Maine. \nUp to 85% travel to customer sites in the Territory.\nUnder limited supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance and repair of HVAC products. \nTroubleshoots technical inquiries for Commercial HVAC.\nIdentifies customer needs for Commercial HVAC. \nInvestigates and resolves technical inquiries for RTU and other Commercial HVAC systems. \nDevelops, test, and maintain courses and materials used in training. \nEstablishes course content and student learning objectives. \nMay prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids. \nReviews problem areas and identifies training needs. \nDevelops criteria for evaluating the effectiveness of training activities. \nUpdates course materials on a continuous basis to ensure timeliness and relevance. \nConducts training using all methods of delivery. \nMay provide direction to entry-level technical trainers.\nWhat We Are Looking For\nRequires a high school diploma or an equivalent combination of education and experience. \nPrefer a two-year college degree, HVAC degree, or equivalent. \nTypically requires at least 5 years of relevant training experience in addition to at least 5 years of technical experience.Advanced knowledge of assigned products and the application of diagnostic techniques and service aids. \nKnowledge and ability to apply learning theories to classroom situations. \nDeveloped presentation skills using a variety of technologies. \nStrong verbal and written communication skills required. \nIndividual must have some sales ability along with a track record of fostering solid customer relationships. \nProficient in the use of Microsoft Office, including Word, Excel, PowerPoint and Outlook. \nProficient in leading WebEx meetings.\nWhat We Offer\nCompensation: This is a salaried exempt role. The starting salary range for this role and market is between $80,800 to $106,050k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.\nBenefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.\nDepending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.\nOur Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!\nDisclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.\nWe may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact .\nWho We Are\nLennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.","description_format":"text","description_chars":4916,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-21T19:58:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 50 · green card filings: 18","filings_12m":50,"filings_prev_12m":53,"green_card_filings_12m":18,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":80800,"is_top_pay":false},"html_url":"https://alion.io/job/lennox-field-hvac-technical-support","json_url":"https://alion.io/job/lennox-field-hvac-technical-support.json","meta":{"generated_at":"2026-10-22T19:45:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1861860},"rest":"https://alion.io/mcp/rest/get_company?id=1861860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flennox-field-hvac-technical-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flennox-field-hvac-technical-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flennox-field-hvac-technical-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lennox-field-hvac-technical-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flennox-field-hvac-technical-support"}]}