{"id":3737588,"url":"https://alion.io/job/lennox-manager-data-analytics-operations-2","title":"Manager - Data & Analytics Operations","company":{"id":1861860,"name":"Lennox","domain":"lennox.com","url":"https://alion.io/company/lennox-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Analytics","role_family":"Analytics","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Databricks","optional":false},{"name":"SAP BW","optional":false},{"name":"Incident Management","optional":true},{"name":"Power BI","optional":true}],"status":"closed","first_seen_at":"2026-11-04T09:20:44Z","employer_posted_date":null,"last_verified_at":"2026-11-05T05:42:45Z","board_verified":false,"closed_at":"2026-11-05T05:42:45Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\n\n- The Manager Data & Analytics Operations will provide strategic and operational leadership for the function responsible for supporting, monitoring, governing, and continuously improving enterprise analytics platforms and reporting solutions.\n\n- The role is accountable for service reliability, team performance, stakeholder outcomes, operational risk, and the transition of analytics operations to modern cloud platforms.\n\n- The Manager will establish priorities, operating standards, and measurable improvement plans while ensuring alignment with business and technology objectives.\n\n- The ideal candidate will bring deep expertise in SAP BW, Qlik, and BODS, together with proven experience managing analytics operations, developing leaders, managing senior stakeholders, and driving service improvement across a complex enterprise environment.\n\n- Knowledge of Azure Synapse and Databricks is highly desirable and will be considered a significant advantage.\n\n- As the organization transitions to Azure Synapse and Databricks, the Manager will own the operational readiness, governance, support model, monitoring strategy, capacity planning, and service transition for these platforms.\n\n- Own the end-to-end operating model and service outcomes for analytics platforms, dashboards, data pipelines, and reporting solutions.\n\n- Define and execute the operational strategy supporting the organization's analytics modernization roadmap, including service transition and migration initiatives involving Azure Synapse Analytics and Databricks.\n\n- Establish, monitor, and improve SLAs, operational KPIs, service-health metrics, and management reporting; ensure corrective actions are implemented where performance is below target.\n\n- Provide governance and executive oversight for incident, problem, change, release, and service-continuity management, including timely stakeholder communication and risk escalation.\n\n- Drive prevention of recurring production issues by ensuring effective root cause analysis, remediation ownership, control improvements, and lessons learned.\n\n- Lead workforce planning, performance management, succession planning, capability development, coaching, and engagement for the analytics operations team.\n\n- Partner with business, product, architecture, security, infrastructure, and data teams to align priorities, manage dependencies, and communicate service performance, risks, and investment needs.\n\nPreferred Candidate Profile:\n\n- Requires a bachelor's degree or an equivalent combination of education and experience.\n\n- Requires 15 - 20 years of experience in the analytics domain, including substantial responsibility for enterprise analytics operations.\n\n- Extensive hands-on and leadership experience across SAP BW environments.\n\n- Worked on any reporting tools like PowerBI/Qlik.\n\n- Requires at least 3 to 5 years of people-management experience, including managing team leads or senior technical professionals.\n\n- Worked extensively on Incident Management and release management.\n\n- Worked on Data Reconciliation and process controls.\n\n- Good Knowledge on SAP Functional modules like SD, MM, PP, FI.\n\n- Worked on BI tools like PowerBI/Qlik.\n\n- Possess excellent verbal and written communication skills.\n\nRole Details:\n\n- Role: Analytics / BI Manager\n\n- Industry Type: Industrial Equipment / Machinery\n\n- Department: Data Science & Analytics\n\n- Employment Type: Full Time, Permanent\n\n- Role Category: Business Intelligence & Analytics\n\nKey Skills:\n\n- SAP BW, BW On Hana, BW, SAP Hana\n\nSkills\nData Analytics, SAP BW, Data Management, Data Modeling, Analytics","description_format":"text","description_chars":3607,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-04T10:30:08Z"},{"event":"close","at":"2026-11-05T05:42:45Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/lennox-manager-data-analytics-operations-2","json_url":"https://alion.io/job/lennox-manager-data-analytics-operations-2.json","meta":{"generated_at":"2026-11-07T13:39:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16764,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1861860},"rest":"https://alion.io/mcp/rest/get_company?id=1861860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flennox-manager-data-analytics-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flennox-manager-data-analytics-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flennox-manager-data-analytics-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lennox-manager-data-analytics-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flennox-manager-data-analytics-operations-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3737588}},{"tool":"search_jobs","arguments":{"company":"lennox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3737588},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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