{"id":3887190,"url":"https://alion.io/job/lenovo-manufacturing-quality-engineer","title":"Manufacturing Quality Engineer","company":{"id":15044,"name":"Lenovo","domain":"lenovo.com","url":"https://alion.io/company/lenovo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Whitsett, United 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verification of effectiveness\nEstablish strong relationships with customers and manufacturing partners, serving as the key point of contact for quality escalations, performance reviews, and continuous improvement initiatives\nAnalyze quality performance data across global manufacturing sites, customer feedback channels, warranty trends, and field failure data to identify systemic risks and drive proactive improvements\nMonitor and drive key quality metrics including DPPM, yield, customer satisfaction, field failure rates, warranty performance, and recurring defect trends\nLead structured problem-solving activities utilizing methodologies such as 8D, 5-Why, FMEA, Pareto Analysis, and Statistical Process Control (SPC)\nDrive quality improvements through data analytics, risk assessments, corrective and preventive action programs, and process optimization initiatives\nCoordinate with Product Development, Operations, Supplier Quality, Procurement, and Manufacturing teams to ensure quality requirements are effectively implemented and sustained\nLead customer quality reviews, executive escalations, and management reporting, providing clear communication of quality performance, risks, and mitigation plans\nInfluence and drive standardization of quality processes, reporting methodologies, and best practices across global manufacturing locations\nSupport New Product Introduction (NPI), engineering changes, manufacturing transfers, and qualification activities, ensuring quality objectives are achieved\nEvaluate manufacturing process capability and control strategies to identify opportunities for defect reduction and process improvement\nMentor and provide guidance to junior quality engineers while driving a culture of quality and continuous improvement across the organization\nDevelop and maintain executive-level dashboards and reporting tools that provide actionable insights into product and manufacturing quality performance\nDrive continuous improvement initiatives focused on reducing customer issues, improving operational efficiency, and lowering Cost of Poor Quality (COPQ)\nMaintain direct communication with customers to ensure strong working relationships, timely issue resolution, and alignment on quality expectations and performance objectives\nBasic Qualifications:\nBachelor's Degree\n8+ years of engineering experience\nWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected 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