{"id":2089229,"url":"https://alion.io/job/lenovo-usa-fae-engineer","title":"USA FAE engineer","company":{"id":15044,"name":"Lenovo","domain":"lenovo.com","url":"https://alion.io/company/lenovo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":190000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T13:48:19Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-27T03:58:35Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Position Overview\nWe are seeking an experienced USA FAE Engineer to serve as the primary technical liaison between automotive customers and internal engineering teams, supporting the successful deployment of ADAS and autonomous driving solutions. In this highly customer-facing role, you will lead technical discussions, solution reviews, and product evaluations while gathering customer requirements, driving design wins, and ensuring alignment throughout the product lifecycle.\nThe ideal candidate brings extensive experience with ADAS technologies, automotive software systems, and industry standards, along with strong customer-facing and problem-solving skills. This individual will support customers through integration, validation, and production ramp-up activities while collaborating closely with engineering, product, quality, and project teams to deliver successful customer outcomes.\nKey Responsibilities\nCustomer Technical Engagement\nLead technical reviews and customer-facing technical discussions during the pre-sales phase.\nPresent solution architectures and support product demonstrations, evaluations, and proof-of-concept activities.\nPartner with business development teams to drive customer adoption and design wins.\nRequirements Management & Solution Alignment\nServe as the primary technical point of contact throughout the customer engagement lifecycle.\nGather and clarify customer requirements and align technical specifications with internal teams.\nManage technical change requests and ensure customer expectations are accurately communicated.\nCustomer Support & Troubleshooting\nProvide on-site and remote technical support during development, integration, validation, and production ramp-up phases.\nPerform issue triage, debugging, root cause analysis, and technical problem resolution.\nEscalate complex issues to R&D and engineering teams when necessary.\nCross-Functional Collaboration\nCoordinate with engineering, product management, quality, and project management teams to resolve customer issues.\nAct as the Voice of the Customer by communicating customer feedback and technical requirements internally.\nLead technical review meetings and track progress on customer issues and deliverables.\nDelivery & Integration Support\nSupport product delivery and customer acceptance activities.\nPrepare and review validation reports, technical documentation, and customer-facing technical materials.\nDeliver technical training to customers and partners as needed.\nEcosystem Collaboration\nWork closely with suppliers, partners, and customer teams to ensure successful solution integration.\nAlign interfaces, toolchains, and technical requirements across multiple stakeholders.\nRequired Qualifications\nBachelor's degree or higher in Electrical Engineering, Computer Science, Automotive Engineering, or a related field\n8+ years of experience in ADAS, autonomous driving systems, automotive software, system integration, testing, or customer-facing technical support roles.\nExperience supporting automotive electronics, infotainment systems, ADAS, or autonomous driving technologies.\nExperience working with automotive OEMs or Tier 1 suppliers.\nStrong understanding of automotive quality systems, ASPICE, Functional Safety (ISO 26262), and Cybersecurity (ISO 21434).\nFamiliarity with automotive regulations and standards related to ADAS, autonomous driving, vehicle electronics, and software validation.\nDeep understanding of ADAS technologies, including cameras, radar, LiDAR, domain controllers, and automotive software architectures.\nProven ability to drive technical discussions with customers and internal engineering teams.\nFluent English communication skills with the ability to present complex technical concepts to customers and stakeholders.\nMandarin and English bilingual proficiency, with the ability to communicate effectively with both North American customers and China-based engineering teams.\nStrong analytical, troubleshooting, and problem-solving skills.\nWillingness to travel domestically and internationally up to 40%.\nPreferred Qualifications\nPrior experience as a Field Application Engineer (FAE), Customer Solutions Engineer, or Technical Account Engineer.\nExperience supporting ADAS or autonomous driving product design-in and design-win activities.\nHands-on experience with automotive debugging and validation tools, including CAN/CAN-FD, CANoe, data loggers, and HIL test environments.\nKnowledge of connected vehicle technologies, OTA updates, and intelligent vehicle systems.\nExperience providing pre-sales technical support and developing technical proposals.\nExperience working directly with North American automotive OEMs and Tier 1 suppliers.\nExperience supporting customer integration, validation, verification, and production launch activities.\nExperience serving as a liaison between global engineering teams and customer organizations.\nFamiliarity with cross-cultural business environments and globally distributed engineering teams.\nWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected 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