{"id":655326,"url":"https://alion.io/job/lenskart-area-operations-manager","title":"Area Operations Manager","company":{"id":689,"name":"Lenskart","domain":"lenskart.com","url":"https://alion.io/company/lenskart","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"A","score":95,"open_postings":65,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":166,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":96000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6904},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-11-04T10:06:36Z","employer_posted_date":"2025-11-04","last_verified_at":"2026-11-09T15:35:11Z","board_verified":true,"closed_at":null,"days_open":370,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":369},"description":"Location: KSA (open between Riyadh and Jeddah)\nExperience Required: 7-8 years\nIndustry Preference: Retail / Brand Management\nNote: Must be a Saudi National\nAbout the Role\nWe are looking for a dynamic and experienced Area Operations Manager to lead and oversee day-to-day operations across our retail stores in the Kingdom of Saudi Arabia. The ideal candidate will bring 7-8 years of proven experience in retail or brand management, with strong skills in operations, sales performance, team management, and customer experience.\nKey Responsibilities\nRevenue:\nFor your respective area, oversee store performance, sales targets, and profitability, implementing strategies to achieve growth.\n\nOperations:\nDrive operational excellence across all retail stores, ensuring alignment with brand standards and business objectives.\n\nExecution of VM and upkeep display standards\n\nIdentify and implement strategies to achieve growth.\n\nEnsure compliance with company policies, SOPs, and KSA market regulations.\n\nPartner with marketing, merchandising, and supply chain teams to optimize product availability and store execution.\n\nMonitor Customer KPIs (NPS, Google Reviews, Customer Complaints) and provide data-driven insights.\n\nSupport new store openings, expansion plans, and local brand-building initiatives.\n\nIdentify opportunities to improve operational efficiency, reduce costs, and enhance customer engagement.\n\nPeople:\nAct as a bridge between the Operations Team and the Store Teams by taking key messages and disseminating in accordance to the cultural requirements.\n\nOwn the metric of Attrition and Staff Retention - understand and resolve store level issues that people may face.\n\nTrain staff in order to keep them abreast with the brand initiatives\n\nGuide the local operations team on the cultural nuances - and ways of operations\n\nLead, coach, and develop store managers and frontline teams to deliver a seamless customer experience.\n\nPartnerships:\nIdentify key opportunities like Institutions, Schools, Colleges - potential list of all partners\n\nProject manage end to end tie ups\n\nEnsure seamless execution in order to increase revenue and customer satisfaction.\n\nRequirements\nMust be a Saudi National\n\n7-8 years of experience in retail operations and / or brand management, ideally within the fashion, lifestyle, or consumer retail sector.\n\nStrong understanding of the KSA retail market and customer preferences.\n\nProven ability to lead multi-location operations and manage cross-functional teams.\n\nExcellent leadership, communication, and stakeholder management skills.\n\nAnalytical mindset with strong business acumen and problem-solving abilities.\n\nFluency in English & Arabic is required","description_format":"text","description_chars":2690,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Eyewear","Optometry & Optical Stores"],"lifecycle":[{"event":"open","at":"2026-09-10T20:52:35Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.685,"p_room":0.28,"age_days":369,"expected_fill_days":166,"reasons":["seen:369","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/lenskart-area-operations-manager","json_url":"https://alion.io/job/lenskart-area-operations-manager.json","meta":{"generated_at":"2026-11-09T18:11:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":689},"rest":"https://alion.io/mcp/rest/get_company?id=689"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flenskart-area-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flenskart-area-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flenskart-area-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lenskart-area-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flenskart-area-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":655326}},{"tool":"search_jobs","arguments":{"company":"lenskart.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":655326},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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