{"id":2988902,"url":"https://alion.io/job/leoni-it-operations-specialist","title":"IT Operations Specialist","company":{"id":4123,"name":"LEONI","domain":"leoni.com","url":"https://alion.io/company/leoni","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":56,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Badr City, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Service Desk","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-30T09:34:27Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-25T14:44:25Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.\nThe value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.\n Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards\nDeliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions\nManage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation\nAdminister, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability\nDevelop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience\nAdminister user identity and access management, controlling system access and maintaining security protocols\nEnsure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards\n Education: Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.\n\nExperience: Fresh graduates and candidates with 0-1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).\n\nCore Systems: Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).\n\nNetworking & Cloud: Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.\n\nTroubleshooting & Support: Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.\n\n People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.\nLEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. \nLEONI Wiring Systems Egypt S.A.E.","description_format":"text","description_chars":2904,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Components","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-21T09:17:42Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.482,"p_room":0.75,"age_days":24,"expected_fill_days":29,"reasons":["conf:2","stale_co","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/leoni-it-operations-specialist","json_url":"https://alion.io/job/leoni-it-operations-specialist.json","meta":{"generated_at":"2026-10-25T16:06:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4123},"rest":"https://alion.io/mcp/rest/get_company?id=4123"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fleoni-it-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fleoni-it-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fleoni-it-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/leoni-it-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fleoni-it-operations-specialist"}]}