{"id":2544939,"url":"https://alion.io/job/lesante-collection-front-office-supervisor","title":"Front Office Supervisor","company":{"id":857104,"name":"Lesante Collection","domain":"lesantecollection.gr","url":"https://alion.io/company/lesantecollection","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zakynthos, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1504},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-14T00:00:00Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Lesante Cape is looking to welcome passionate hospitality professionals to its team for the 2027 season.\n\nFront Office Supervisor\nSet on the beautiful island of Zakynthos, Lesante Cape is more than a luxury resort – it is a village by the sea, created around the authentic spirit of the island. Inspired by Zakynthian architecture, traditions and way of life, the resort brings together exceptional hospitality, local gastronomy, nature and culture in a setting designed to feel both refined and genuinely connected to its place.\nHome to 85 suites and 12 private villas, Lesante Cape offers a world of experiences through five distinctive restaurants, five bars, a wellness spa, private beach, vineyard, cultural museum and traditional village square – all designed to celebrate the essence of Zakynthos.\nFamily-owned and family-led, Lesante Cape carries a deeply personal approach to hospitality. We believe that true luxury is created by people – through genuine care, attention to detail and a shared passion for making every guest feel at home.\n\nKey responsibilities\nGreet and welcome guests as soon as they arrive at the hotel.\nRespond to requests, and answer the phone, with customer-oriented approach.\nEscort the guests to their rooms.\nInform the guests about the facilities and services of the hotel.\nMeet and exceed guests'expectations by anticipating the services they might require and suggesting dining options, boats e.t.c.\nHandle and resolve guest relation problems quickly, politely and to the full satisfaction of the guest.\nPresent options and alternatives to guests and helps in making choices, and be fully aware of the Resort facilities, services, and local area.\nBe fully aware of all Leading (LQAs) , FHR (Amex) Standards, benefits and Memberships.\nAlways provide a friendly, efficient and personalize service.\n\nΑπαραίτητα Προσόντα:\nBest candidate’s profile\nDegree in Hospitality or Tourism Management\n2 years minimum experience within a hotel environment or similar role\nExcellent command of both English and Greek language is essential, knowledge of other is a plus.\nAbility to adjust to the culture and the functional profile of the hotel.\nOrganizational, communicational and leadership skills, teamwork\nPleasant personality\nΠαροχές:\nLesante Collection offers:\nCompetitive remuneration package\nAccommodation\nOn the job training\nCareer development opportunities\nPositive work environment\nShould you wish to be a member of Lesante Collection team, please send us your CV with a 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