{"id":3076836,"url":"https://alion.io/job/lets-work-customer-service-officer","title":"Customer Service Officer","company":{"id":4413111,"name":"Let's Work","domain":"letswork.be","url":"https://alion.io/company/let-s-work","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roeselare, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-22T11:06:13Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"functieomschrijving\nAls Customer Service Officer ben jij het eerste aanspreekpunt voor onze klanten én de verbindende factor tussen sales, productie, logistiek en kwaliteit. Geen dag is hetzelfde, maar jouw focus blijft altijd helder: klanten ondersteunen, processen bewaken en kansen zien om slimmer te werken.\nJe begeleidt projecten van A tot Z, volgt orders op, houdt klanten perfect op de hoogte en zorgt ervoor dat alles intern op rolletjes loopt. Loopt er iets mis? Dan zoek jij actief naar oplossingen. Je communiceert duidelijk, werkt gestructureerd en maakt écht het verschil in onze klantrelaties.\njouw profiel\nJe behaalde een bachelordiploma of hebt reeds enkele jarenervaring\n\nJe bent klantgericht, denkt in oplossingen en houdt altijd het overzicht.\n\nJe communiceert vlot in Nederlands en Engels (extra talen zijn een pluspunt).\n\nJe houdt van structuur, schakelt snel tussen taken en werkt nauwkeurig.\n\nJe hebt goesting om te leren, te verbeteren en mee te groeien met een ambitieus team.\n\nwat bieden wij jou?\nEen sleutelrol in een groeiend bedrijf waar jouw werk écht telt.\n\nDe kans om mee te denken en te verbeteren in onze processen.\n\nEen warme, open werksfeer met collega's die samen voor resultaat gaan.\n\nEen marktconform loon aangevuld met mooie extralegale voordelen.\n\nRuimte voor persoonlijke groei en een stevig onboardingstraject.\n\nSolliciteer vandaag nog en word dé schakel tussen klant en productie. Laat van je horen en bouw mee aan de toekomst van een groeiend voedingsbedrijf!\nBedrijfsinformatie\nDit bedrijf (her)verpakt en stockeert diepgevroren en gekoelde voedingsproducten voor talrijke Europese bedrijven. Dit doen ze op maat van elke klant . Tegen 2027 mikt de onderneming op 300+ medewerkers die samen aan 25 000 unieke verpakkingsopdrachten zullen werken. Werken in deze firma betekent werken in een respectvolle omgeving, waarin een grote verbondenheid tussen de medewerkers en toewijding aan het werk hand in hand gaan.","description_format":"text","description_chars":1957,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T11:01:52Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.718,"p_room":0.75,"age_days":17,"expected_fill_days":23,"reasons":["conf:8","win:late","comp:brand"],"computed_at":"2026-10-22T19:24:14Z"},"pay":null,"html_url":"https://alion.io/job/lets-work-customer-service-officer","json_url":"https://alion.io/job/lets-work-customer-service-officer.json","meta":{"generated_at":"2026-10-22T19:24:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4413111},"rest":"https://alion.io/mcp/rest/get_company?id=4413111"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flets-work-customer-service-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flets-work-customer-service-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flets-work-customer-service-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lets-work-customer-service-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flets-work-customer-service-officer"}]}