{"id":686939,"url":"https://alion.io/job/letsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone","title":"Technical Account Manager (US-based, remote in a ET, CT or MT timezone)","company":{"id":697735,"name":"Letsdothis","domain":"letsdothis.com","url":"https://alion.io/company/letsdothis","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T09:15:59Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-24T03:24:59Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"About the Role\nThis is one of the highest-impact roles in our business, as our growth in the US market continues to accelerate. You need to be US-based, in a CT, ET or MT timezone.\nAs a Technical Account Manager, you will own the revenue performance, retention, and long-term success of a portfolio of strategic event organizer partners.\nYou’ll operate as a technical and strategic advisor, helping organizers grow their events, optimize operations, and extract maximum value from Let’s Do This. This includes shaping multi-quarter strategies, delivering data-driven insights, and influencing how leading events operate across the industry.\nYou will operate in an AI-first way, using AI tools to scale your impact, deliver deeper insights, and enable organisers to run more efficient, self-sufficient operations.\nThis is a high-ownership, high-intensity role - you’ll be expected to be able to troubleshoot, assess impact and importance in order to operate with urgency, and to build deep relationships and show up when it matters most (including onsite at events).\nWhat You’ll Do\nOwn Commercial Performance & Retention\nOwn revenue performance across your portfolio (growth, retention, renewals)\n\nOwn and drive multi-quarter account strategies, aligned to partner goals and revenue outcomes\n\nMaintain strong account health (OHS), renewal readiness, and long-term contracts\n\nIdentify and execute growth opportunities that drive measurable increases in partner performance\n\nAI-First Account Management\nDrive behavioral change in organizers, helping them transition from manual, LDT-supported workflows to AI-enabled, self-sufficient operating models\n\nUse LDT’s internal AI tools alongside external tools to scale account management, generate insights, and prioritize actions\n\nDeliver data-driven recommendations powered by AI (e.g. performance trends, conversion improvements, operational efficiencies)\n\nContinuously identify opportunities to replace manual workflows with AI-enabled solutions\n\nOperate with a mindset of “how do I 10x my impact using AI?”, not “how do I do more manually”\n\nStrategic & Technical Advisory\nAct as a trusted advisor to senior stakeholders at event organizers\n\nProvide data-driven recommendations to improve event performance\n\nGuide organizers on best practices across registration, operations, and participant experience\n\nHelp partners design and implement AI-powered support models using LDT tooling\n\nGuide organisers toward greater self-sufficiency through automation and AI\n\nIndustry Leadership & Relationship Building\nBuild deep expertise in the endurance event ecosystem\n\nRepresent Let’s Do This at industry events, conferences, and key partner moments\n\nDevelop strong external relationships and credibility across the market\n\nDrive Product Adoption & Value\nEnsure partners fully adopt and extract value from our platform\n\nIdentify opportunities for expansion (features, integrations, new use cases)\n\nTranslate partner needs into scalable product insights\n\nDrive adoption of LDT’s AI-powered products and agents, ensuring partners fully leverage automation capabilities\n\nIdentify opportunities to improve performance through AI-led experimentation and optimization\n\nCross-Functional Leadership\nPartner with Product to shape roadmap priorities based on real partner needs\n\nCollaborate with Onboarding & Support to ensure seamless partner experience\n\nMaintain clear internal visibility on account health and risks\n\nEvent & Onsite Presence\nTravel to key events to support partners at critical moments; while this is fluid at this stage of our growth, expect a minimum of 5 weekends per year\n\nBuild trust through in-person engagement and hands-on support\n\nBe present when it matters most - including weekends\n\nAbout You\n4+ years in Technical Account Management, Strategic CS, or similar roles\n\nProven experience owning revenue, retention, or expansion targets\n\nStrong technical fluency (APIs, integrations, data flows)\n\nExcellent stakeholder management (including C-level)\n\nComfortable operating in ambiguity and building structure\n\nStrong curiosity and enthusiasm for AI tools, automation, and data-driven workflows\n\nDemonstrated ability to use technology to scale personal output and impact\n\nComfortable guiding non-technical stakeholders in adopting AI-powered solutions\n\nYou instinctively look for ways to replace manual effort with scalable, AI-driven solutions.\n\nYou are:\nCommercially minded and results-driven\n\nCredible, consultative, and liked and trusted by partners\n\nHappy and confident working remotely but still building tight-knit and respected internal working relationships\n\nEnergized by high-growth environments and big challenges\n\nWilling to go above and beyond to make partners successful\n\nWho We Are\nLet's Do This is the online company that gets everyone together offline.\nWe exist to inspire people across the world to come together and experience moments that make them feel alive. We’re focused on mass participation sports events (such as Marathons, Triathlons, 10Ks, 5Ks, swim races), where we’re proud to be the global leader.\nWe’re at a super exciting and rapid stage of our development. We now take over 2.5 million bookings every year, driving growth for our industry from large-scale races like the UK’s London Marathon Events and the Great North Run to hero races like BOLDERBoulder, Peachtree Road Race, Honolulu Marathon, and iconic races like Leadvile 100 and the Diplo Run Club Series.\nWe’ve grown exponentially in the UK since our launch in 2017 and are now in the process of expanding within the US market with the same energy our brand represents. We’ve raised $90M to date and our investors also include Tier 1 VCs NFX, EQT, and legendary individuals like Serena Williams and Usain Bolt.","description_format":"text","description_chars":5754,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Management"],"lifecycle":[{"event":"open","at":"2026-09-11T00:27:10Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.415,"p_room":0.28,"age_days":70,"expected_fill_days":23,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/letsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone","json_url":"https://alion.io/job/letsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone.json","meta":{"generated_at":"2026-10-24T07:28:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697735},"rest":"https://alion.io/mcp/rest/get_company?id=697735"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fletsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fletsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fletsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/letsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fletsdothis-technical-account-manager-us-based-remote-in-a-et-ct-or-mt-timezone"}]}