# Customer Success

Designation: Customer Success Manager The Mission Manufacturing is the backbone of every economy. Yet, SMEs - who make up the majority of global manufacturing - are stuck with outdated tools and zero data intelligence. At TranZact, we’re building the AI Native Operating System for Manufacturing. Starting with India (the hardest sandbox), we’re reimagining how SMEs operate: AI Agents (Data, Sales, etc) that autonomously handle and optimize workflows. Integrated AI Agentic OS that powers decision-making, execution and collaboration Foundation for Marketplaces, Payments and Embedded Finance - reshaping how millions of businesses trade and grow. We’ve already scaled to 10K+ manufacturers, while generating revenue efficiently, and are backed by some of the best investors - Tribe Capital, Prime Ventures, Kae Capital. We’ve also roped in some of the best founders in India from OfBusiness, Zetwerk, Blackbuck, Jupiter Money, among others. Joining now means being part of the team that takes TranZact to global to the IPO. About the Team: Founders TranZact was started by 3 of us and we have built an awesome team along the way. Ritesh Kumar (Growth & Business) - IIT KGP (2011), Ex - Everstone C

- **Id**: 1246821
- **Url**: <https://alion.io/job/letstranzact-customer-success>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Mumbai, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-07-30T04:56:42Z
- **Employer posted date**: 2026-07-30
- **Last verified at**: 2026-11-15T01:57:57Z
- **Board verified**: yes
- **Days open**: 107
- **Description format**: text
- **Description chars**: 3873
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: ERP & Business Management Software, Manufacturing & Industrial Software

## Company

- **Id**: 3800471
- **Name**: Letstranzact
- **Domain**: letstranzact.ai
- **Url**: <https://alion.io/company/letstranzact>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Keka

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Computed at**: 2026-11-14T05:58:10Z

## Salary estimate

- **Min usd**: 4500
- **Max usd**: 10500
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 17

## Technologies

- **AI Agents** — Optional: no
- **Microsoft Excel** — Optional: no
- **Mixpanel** — Optional: no
- **SQL** — Optional: no
- **Tableau** — Optional: no

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 107

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-09-25T17:51:37Z

## Liveness

- **Score**: 5
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.194
- **P room**: 0.28
- **Age days**: 107
- **Expected fill days**: 20
- **Reasons**: conf:4, win:tail, crowd:junior
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.