{"id":3844949,"url":"https://alion.io/job/level-benefits-manager","title":"Benefits Manager","company":{"id":4417780,"name":"Level","domain":"level.me","url":"https://alion.io/company/level-14","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":27,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":134,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-11-05T22:49:09Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-14T14:18:07Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":8},"description":"Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world-class interactive design to make meaningful practice something students want to come back to, not something they struggle through.\nWe support what teachers, schools, and parents are already doing by increasing student engagement with high-quality, standards-aligned practice that reinforces classroom learning. That’s why we’re building:\nFor students: Rewarding and motivating learning experiences that meet students where they are to build real academic proficiency.\nFor educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload.\nFor parents: Activities that help kids catch up or get ahead, build confidence, and minimize homework battles, whether learning at school or at home.\nWe are committed to helping every person maximize their potential and live a life of meaning. It’s a difficult problem that requires brilliant people and tremendous effort over time.\nAs our Benefits Manager, you will own the design, administration, and day-to-day experience of Level’s benefits programs across the U.S. and internationally. You will make sure our people understand their benefits, can use them easily, and feel well supported through every stage of life and work, wherever they are based. This is a build role: you will create the benefits playbook, processes, and vendor structure for a growing, globally distributed company, rather than inherit an established one.\nWhat You Will Do:\nBuild and document Level’s benefits playbook, including processes, vendor management, compliance calendars, and employee communications\n\nManage Level’s health, dental, vision, life, disability, retirement, and wellness programs from end to end, for U.S. and international employees\n\nDesign and administer competitive, compliant benefits for employees in multiple countries, adapting to local statutory requirements, market norms, and cultural expectations\n\nLead annual open enrollment, including plan renewals, vendor negotiations, employee communications, and enrollment support\n\nServe as the main point of contact for employees on benefits questions, claims issues, and life events, with a high standard of responsiveness and care\n\nManage relationships with brokers, carriers, third-party administrators, and global benefits partners, and hold them accountable for service levels\n\nCoordinate with employer-of-record providers and local partners to deliver consistent benefits for international hires\n\nAdminister leave programs (FMLA, parental, state and local leave, and statutory leave in other countries) and coordinate accommodations with the People team\n\nEnsure compliance with applicable regulations, including ERISA, ACA, COBRA, HIPAA, state requirements, and international requirements, and manage required filings and nondiscrimination testing\n\nPartner with Finance on benefits budgeting, forecasting, invoice reconciliation, payroll deductions, and multi-currency considerations\n\nBenchmark our offerings against market in each region and recommend improvements that support attraction and retention\n\nMaintain accurate benefits data in our HRIS and build reporting on enrollment, utilization, and cost\n\nCreate clear benefits materials, guides, and onboarding content that help employees make informed choices\n\nIdentify opportunities to streamline processes and improve the employee experience as the company grows\n\nQualifications\nNeed to Have:\n7+ years of experience managing employee benefits programs\n\nHands-on experience administering benefits for employees across multiple countries\n\nA mix of experience at both larger, established companies and smaller, growth-stage companies\n\nExperience building benefits processes, programs, or playbooks from the ground up, not only administering an existing structure\n\nWorking knowledge of U.S. benefits regulations and familiarity with international benefits and statutory requirements\n\nExperience running open enrollment and managing broker and vendor relationships\n\nStrong attention to detail and comfort handling confidential employee information with discretion\n\nClear, warm communication skills and a service-oriented approach to supporting employees\n\nProficiency with HRIS and benefits administration platforms, and comfort working with data in spreadsheets\n\nAbility to manage multiple priorities and deadlines in a fast-moving environment\n\nNice to Have:\nExperience with self-funded plans\n\nExperience with employer-of-record models or launching benefits programs in new countries\n\nExperience with multi-state benefits administration\n\nExperience supporting a company through rapid headcount growth\n\nProfessional certification such as CEBS, GBA, SHRM-CP/SCP, or PHR/SPHR\n\nExperience in ed tech or mission-driven organizations","description_format":"text","description_chars":4905,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","E-learning","Primary 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