{"id":3786505,"url":"https://alion.io/job/level-senior-technical-producer-online-platform","title":"Senior Technical Producer - Online Platform","company":{"id":4417780,"name":"Level","domain":"level.me","url":"https://alion.io/company/level-14","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":21,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":134,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Godot","optional":true},{"name":"Unity","optional":true}],"status":"live","first_seen_at":"2026-11-05T01:10:10Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T11:37:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through.\nWe support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning. That's why we're building:\nFor students: Rewarding and motivating learning experiences that meet students where they are to build real academic proficiency.\nFor educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload.\nFor parents: Activities that help your kid catch up or get ahead, build confidence, and minimize homework battles, whether learning at school or at home.\nWe are committed to helping every person maximize their potential and live a life of meaning. It's a difficult problem that requires brilliant people and tremendous effort over time.\nSummary\nLevel is looking for a Senior Technical Producer to be the production and prioritization partner for our platform engineering team: the DevOps, build, test automation, infrastructure, data pipeline, and backend and online services that every Level game and learning product runs on. You will work shoulder to shoulder with platform engineering leaders to turn a steady stream of internal requests into a roadmap they trust, deciding what starts now, what is held until the need is validated, and what is cut. This is an engineer-aligned seat for someone who earns credibility in architecture and tradeoff conversations, and who keeps platform work tied to what Level is building for students, educators, and parents.\nWhat You Will Do\nRun Platform Intake: Own the front door for platform engineering. Take in requests from game, learning, and content teams, dig into the problem behind each ask, and size effort and risk with the engineers who would build it.\n\nOwn the Platform Roadmap: Build and maintain the roadmap with platform engineering leaders, sequencing work across DevOps, build and CI/CD, test automation, infrastructure, data pipelines, and backend and online services.\n\nDecide What Starts, Waits, or Gets Cut: Make the call with engineering leaders on what starts now, what is held until the need is validated, and what is cut, then communicate each decision and its rationale clearly to the teams who asked.\n\nBe a Technical Partner to Engineers: Engage directly with architecture proposals, migration plans, and build-versus-buy decisions. Read design docs and pipeline dashboards, challenge assumptions, and surface risks in dependencies, capacity, and rollout before they reach users or other teams.\n\nDrive Platform Programs to Adoption: Lead cross-cutting initiatives such as CI/CD and build migrations, environment and infrastructure changes, observability, and data pipeline work from scoping through rollout, and make sure internal teams actually adopt what ships.\n\nConnect Platform to the Rest of Level: Translate what game, EdTech, and content teams are shipping on a weekly live cadence into platform priorities, and translate platform constraints back into plans other teams can use. Keep the whole org aligned on what platform is doing and why.\n\nBalance Features, Debt, and Reliability: Weigh new capability against technical debt, infrastructure health, and cost, and explain those tradeoffs to engineering and company leadership in terms of business and learner impact.\n\nBuild the Operating Model: Design and refine lightweight intake, planning, release, and incident follow-through processes that fit a growing team. The operating model is still being built, and you will help shape it rather than inherit it.\n\nMeasure What Matters: Define platform success measures such as build and test turnaround, test reliability, deploy frequency, and cloud cost, and use them to inform prioritization and show the value of platform investment.\n\nRaise the Bar for Production: Mentor producers on technical production practices, partner with QA and SDET on release quality, and influence how Level approaches technical planning across projects.\n\nQualifications\nNeed to Have:\n6+ years producing or program-managing platform, DevOps, build and release, infrastructure, data, or backend and online engineering teams\n\nStrong engineering credibility: a background as a software, SRE, production, or data engineer is ideal, and many years embedded in backend, infrastructure, or DevOps teams can provide the same depth\n\nExperience introducing developer productivity tooling, including AI-assisted development\n\nOwned a platform roadmap or portfolio with engineering leaders, not just schedules or status reporting\n\nExperience running an intake or prioritization process for internal customers, and the ability to point to work you sequenced, deferred pending validation, or cut, and explain why\n\nTechnical fluency across CI/CD, build systems, test automation, cloud infrastructure (AWS, GCP, or Azure), observability, data pipelines, and distributed or online services\n\nTrack record of shipping platform programs such as migrations, tooling rollouts, or infrastructure changes, and driving adoption by internal teams\n\nAbility to connect platform work to product, game, or business priorities across teams, and to communicate tradeoffs clearly to engineers and executives alike\n\nExperience at a games or live-service studio, or at a high-growth tech company such as edtech, SaaS, or mobile, where platform keeps pace with a fast release cadence\n\nComfort structuring ambiguous work and building process from the ground up\n\nNice to Have:\nHands-on software engineering, SRE, or data engineering experience, or a CS degree\n\nExperience on platform, central technology, or online services teams at a game studio\n\nFamiliarity with game engines such as Godot, Unity, or Unreal\n\nBackground in educational products, learning platforms, or student-facing applications\n\nExperience with infrastructure as code, observability tooling, and cloud cost management\n\nUnderstanding of data privacy and security practices for products used by children and schools\n\nExperience defining production practices, tooling standards, or hiring practices for a 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