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Venue Technician

Level99 • Venues • Event Management • Bachelor's Degree • 11 days ago

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Salary

$44k – $54k per year

Location

In office (Natick)

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 1, 2026.

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Level99

Level99 is an American location-based entertainment company that operates large venues where adult groups play more than 50 life-sized physical and mental challenge rooms and head-to-head duels, combined with a restaurant and bar, event spaces and interactive art. The company opened its first venue in Natick, Massachusetts, and now runs locations in the Boston area, Providence, Hartford, Paramus, Tysons and Vista in California, building and installing its own patented modular attractions. It hires venue operations managers, guest experience associates, team leads, venue technicians, cooks, event sales staff and traveling installation crews.

level99.com • HQ: Natick, United States • Event Management • Hobbies & Leisure • 11-50 employees • Est. 2021

OVERVIEW

As a Venue Tech, you keep every Challenge in the Venue running at a best-in-class level for Level99 Players. You own the inspection, preventative maintenance, repair, and troubleshooting of every Challenge and gameplay system in the Venue, and you're the first response for facility maintenance across the Venue.

If you like solving problems with your hands, take pride in getting the details right, and want to work on something no other venue has, this role is for you.

Click here for a video on the Day in the Life of a Venue Tech at Level99!

RESPONSIBILITIES

Complete weekly inspections on every Challenge across mechanical, electrical, structural and safety elements
Own first-response troubleshooting and repair when a Challenge or gameplay system fails during live operations, resolving what you can and escalating what you can't
Uphold hospitality and show standards in Guest-facing areas while performing visible work
Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points
Serve as first response for general facility and Venue maintenance, resolving what you can and escalating what you can't
Document all work in MaintainX and communicate closures, reopenings, and operational impacts in real time internally and with cross-functional teams.

MUST-HAVE SKILLS

Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
Safe and competent use of common hand and power tools
Ability to triage and prioritize competing issues based on safety, Player impact, and urgency
Ability to work 10+ hour shifts, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 lbs
Strong verbal and written communication skills, with the ability to work well in a team environment
A positive, joyful, upbeat and energetic attitude

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

Low-voltage wiring, electro-mechanical repair, or electrical troubleshooting
PLCs, microcontrollers, sensors, or other controls and automation systems
PC, network, or AV systems troubleshooting
Carpentry, fabrication, or work with wood, metal, and plastics
Scenic painting, surfacing, or refinishing
Theatrical lighting, DMX, sound, or show control systems
Rigging inspection and maintenance
General facility maintenance including plumbing and HVAC
Experience in entertainment, attractions, theme parks, escape rooms, theatre, or live events
Relevant Education: B.S. in Production, Design, Theatre Tech, Engineering, or other related degree
CPR/AED/First Aid Certified