Team Lead, Sales Development

Do you want to grow your leadership skills, elevate the performance of a high-impact SDR team, and contribute directly to a mission-driven company making a real impact?

As the SDR Team Lead, you play a pivotal role in developing talent, sharpening our messaging, and supporting the pipeline engine that fuels our business.

Our Sales Development team is the front line of our go-to-market strategy. The Team Lead helps ensure every SDR is enabled, supported, and equipped to perform at the highest level. You’ll guide new hires, strengthen the team’s outreach quality, and provide strategic insight to help the team hit their goals.

 What’s in it for you?

• Leadership Development: You’ll develop core leadership skills while helping shape the future of the SDR organization.
• Performance Insights: Track and analyze SDR quota attainment and activity pacing to identify performance gaps
• High-Impact Coaching Environment: Provide real-time coaching and implement strategies that drive consistent quota achievement across the team.
• Mission-Driven Culture: You’ll help reinforce a culture built on clarity, consistency, accountability, and growth.

What you’ll do

• Act as first line of management to a small team of Sales Development reps
• Provide real-time coaching to SDRs on messaging, calls, emails, time management, and prioritization.
• Assist in onboarding and training for new SDR hires through structured learning, shadowing, and skill-building sessions.
• Refine outbound messaging, talk tracks, and email templates to ensure consistency and effectiveness.
• Monitor call quality, outreach execution, and messaging alignment across the team.
• Assist the SDR Manager with performance insights during pipeline pursuit weeks, including progress updates and team focus areas.
• Help track pacing toward activity expectations and target attainment (without owning operational reporting).
• Identify strategic levers, persona targeting, channel mix, sequence adjustments, to improve conversion rates.
• Collaborate with Marketing, Sales, Enablement, and RevOps to share team insights, identify and source potential leads and align on key initiatives.
• Foster a collaborative, accountable, and high-performance team environment, celebrating wins and reinforcing best practices.
• Contact qualified prospects using a consultative sales approach 
• Outbound call, engage with and develop prospects to be closed by Sales team
• Document, track and monitor all leads and activities in Salesforce.com
• Contact and schedule appointments with Account Executive(s) in target vertical
• Nurture longer term prospects
• Refine a solid understanding of B2B sales concepts

What makes you a great fit

• You’re a natural coach with strong communication skills and a passion for developing others.
• You lead by example with strong messaging, discipline, and professionalism.
• You’re observant and able to identify skill gaps or performance opportunities quickly.
• You thrive in a fast-paced environment and enjoy solving problems in real time.
• You bring positivity, accountability, and focus to the team every day.
• You possess strong time management skills; ability to plan, prioritize and organize a diversified workload with strong attention to detail.
• Drive a high performance culture within your SDR team; hold reps and yourself accountable for hitting activity and performance goals.

What you bring

• 2+ years of SDR or BDR experience with consistent performance and demonstrated mastery of the role. 
• Experience mentoring peers, leading trainings, or supporting team onboarding.
• Familiarity with Salesforce, Outreach, Sales Navigator, ZoomInfo, and other sales tools. 
• A desire to grow into leadership and contribute meaningfully to team culture and performance.

Application Process

If you thrive in a fast-paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you!

This is a full-time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well-being and work-life balance.

Interested in immediate consideration? Please submit your resume to be considered for this role. Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

Compensation and Benefits:

This is a full time position. The annual base salary hiring range for this position is [$56,000 - $68,000] for employees located in the United States and [CA$53,000 - CA$70,000] for employees located in Canada. The salary range reflects expected base pay for this role at the time of posting. The compensation package offered will be determined by factors such as demonstrated experience, skills, and internal equity. Expected base pay hiring ranges for candidates outside of the United States and Canada will be reviewed during the interview process, if selected. This position is eligible for incentive compensation in the form of a commission plan.

Level Access is committed to supporting our global team with comprehensive and inclusive benefits. For employees in the United States and Canada, our offerings include medical, dental, and vision insurance, life and disability coverage (STD/LTD), and a retirement match. We also prioritize well-being and growth through flexible paid time off, paid parental leave, a remote work stipend, and professional development reimbursement. For employees in other locations, benefits are tailored to local regulations and employment status to ensure competitive support worldwide.