{"id":319230,"url":"https://alion.io/job/levelai-revops-lead","title":"Revops Lead","company":{"id":2089,"name":"LevelAI","domain":"thelevel.ai","url":"https://alion.io/company/levelai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":47,"open_postings":18,"ghost_share":0.889,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Freshworks","optional":false},{"name":"Google Workspace","optional":false},{"name":"HubSpot","optional":false},{"name":"LinkedIn","optional":false},{"name":"Machine Learning","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-31T21:22:23Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-28T21:53:57Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":88},"description":"Are you passionate about the future of Artificial Intelligence and Natural Language Processing? Join us at Level AI, where we are on a mission to revolutionize the customer service industry. By leveraging the latest AI and machine learning advancements, we empower customer care agents to resolve issues swiftly and effectively, resulting in happier customers and more satisfied agents.\nOur goal is to equip call centers with cutting-edge technologies, enhancing the human element in customer care experiences. At Level AI, we are a hyper-growth, Series B startup based in Silicon Valley and backed by Battery Ventures. Our team is composed of industry veterans from Amazon Alexa, Facebook, Google, Figma, and Freshworks.\nDiscover more about us atLevel AI and join us in transforming customer service through innovation.\nJob Summary -\nThe Revenue Operations Lead will be responsible for managing and optimizing the systems and tools that drive revenue operations. This role involves ensuring the seamless integration, configuration, and maintenance of our tech stack used across the revenue cycle, including CRM, marketing automation, and customer success. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in supporting revenue operations in a high-growth SaaS environment\nResponsibilities -\nOperational Alignment: Develop, implement, and monitor operational processes for GTM teams, ensuring visibility into goals and progress.\n\nObstacle Identification: Identify and address obstacles, bridging gaps between Sales, Marketing, and Customer Success.\n\nGTM Stack Management: Lead projects within the GTM Stack, focusing on Gong, Salesforce, Hubspot, ZoomInfo, LinkedIn Sales Navigator, and Apollo.\n\nReporting & Analytics: Generate and maintain dashboards and reports to provide insights into revenue operations performance. Collaborate with stakeholders to define key metrics and ensure accurate and timely reporting.\n\nVersatile Role: Participate in broader initiatives like Deal Desk, Enablement, Commission planning, and sales forecasting.\n\nUser Support & Training: Provide technical support to end-users, addressing system-related issues and inquiries\n\nStrategic Partner: Collaborate with Sales, Marketing, Customer Success, and Finance on GTM processes and stack management.\n\nData-Driven Decisions: Manage GTM reporting and drive data-informed business decisions.\n\nTech Stack Unification: Ensure accurate reporting to inform sales targets, quotas, incentives, and commission structures.\n\nPlatform Management: Configure, manage, and optimize GTM platforms (e.g., Salesforce, Hubspot, Outreach, ZoomInfo, etc.). Ensure data integrity and system performance through regular monitoring, maintenance, and troubleshooting.\n\nData Accuracy: Maintain data accuracy, hygiene, and enrichment throughout the lead lifecycle.\n\nContinuous Improvement: Stay up to date with industry trends and best practices in SaaS Revenue operations. Identify opportunities for system enhancements and process improvements to drive efficiency and scalability.\n\nRequirements:\nSales or Revenue Operations Experience: 6+ years of experience, preferably in SaaS or B2B software revenue operations.\n\nEnterprise-wide Enablement Programs: Proven experience in supporting enterprise-wide enablement programs, especially in a remote setting.\n\nTechnical Proficiency: Advanced skills with spreadsheets, presentations, and Google Workspace.\n\nCommunication Skills: Excellent communication, presentation, and facilitation skills.\n\nGTM Stack Expertise: Deep experience with GTM tools including Salesforce (SFDC), Hubspot, Gong, CPQ, Data Enrichment Tools, etc.\n\nMarketing Operations Understanding: Ability to comprehend marketing operations concepts such as workflow management, segmentation, reporting, and the marketing funnel.\n\nData Proficiency: Highly skilled in using data to answer business-critical questions.\n\nCross-functional Collaboration: Experience with coordination, collaboration, and organization with cross-functional teams.\n\nProject Management: Exceptional ability to manage multiple projects simultaneously, prioritize tasks, maintain strong attention to detail, and stay highly organized.\n\nGTM Effectiveness Assessment: Ability to assess GTM effectiveness and contribute data demonstrating performance improvements.","description_format":"text","description_chars":4351,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Natural Language Processing","Conversational AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-05T16:27:41Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.435,"p_room":0.28,"age_days":88,"expected_fill_days":34,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/levelai-revops-lead","json_url":"https://alion.io/job/levelai-revops-lead.json","meta":{"generated_at":"2026-10-29T01:47:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2714,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2089},"rest":"https://alion.io/mcp/rest/get_company?id=2089"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flevelai-revops-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flevelai-revops-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flevelai-revops-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/levelai-revops-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flevelai-revops-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":319230}},{"tool":"search_jobs","arguments":{"company":"thelevel.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":319230},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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