{"id":3001002,"url":"https://alion.io/job/levi-strauss-co-engineer-ii-systems-reliability-engineering-6","title":"Engineer II, Systems Reliability Engineering","company":{"id":1780263,"name":"Levi Strauss & Co.","domain":"levistrauss.com","url":"https://alion.io/company/levistrauss","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":159,"ghost_share":0,"stale_share":0.943,"repost_share":0.006,"time_to_fill_p50_days":28,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ITSM","optional":false},{"name":"Master Data Management","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T06:10:39Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Introduction\nAs an Engineer II, Systems Reliability Engineering, you will provide technical leadership for Product Creation and Master Data operations across FlexPLM, DaVinci, Infor Nexus, MDM services, and related integrations. This role, based in GCC Mexico, reports directly to the Manager, Systems Reliability Engineering, LATAM, who reports to Simon Aguilera. As an individual contributor and technical lead, you will guide engineers, coordinate complex investigations and improve reliability through consistent ways of working, automation and Agentic AI. The ML08 manager retains people-management accountability.\nAbout the Job\nLead complex production investigations across applications, APIs, middleware, queues, batch processes and file feeds; coordinate incident resolution, root cause analysis and corrective actions.\nTranslate service-level objectives into actionable monitoring, queue-age and data-integrity checks; identify capacity constraints and recommend priorities to the regional manager.\nProvide technical mentoring, peer review and knowledge sharing for Engineer I colleagues; coordinate technical work and raise staffing or performance concerns to the ML08 manager.\nMaintain runbooks, dependency maps and operational playbooks; lead knowledge transfer, release validation and recovery exercises using disciplined incident, problem and change practices.\nBuild and improve approved Agentic AI workflows for triage, investigation and runbook assistance; evaluate outputs, enforce approval boundaries and retain evidence of operational actions.\nCoordinate clear handovers across India and LATAM and collaborate with product, engineering, infrastructure, enterprise data and business teams on recurring reliability improvements.\nAbout You\n5+ years of experience in IT production support, application operations, platform engineering or Site Reliability Engineering, including technical leadership of enterprise services.\nBachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.\nExperience supporting PLM, MDM, enterprise data, integration platforms or comparable business-critical applications, with the ability to learn the portfolio’s application-specific processes.\nStrong understanding of APIs, middleware, queues, batch processing, file feeds, data controls and upstream and downstream dependencies.\nPractical experience with ITSM, root cause analysis, technical mentoring, automation and approved AI tools; ability to validate Agentic AI outputs and apply human oversight.\nLOCATION\nMexico, D.F., MexicoFULL TIME/PART TIME\nFull time Current LS&Co Employees, apply via your Workday account.","description_format":"text","description_chars":2647,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-21T12:08:37Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.686,"p_room":1,"age_days":5,"expected_fill_days":28,"reasons":["conf:47","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/levi-strauss-co-engineer-ii-systems-reliability-engineering-6","json_url":"https://alion.io/job/levi-strauss-co-engineer-ii-systems-reliability-engineering-6.json","meta":{"generated_at":"2026-10-25T04:11:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5432,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1780263},"rest":"https://alion.io/mcp/rest/get_company?id=1780263"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flevi-strauss-co-engineer-ii-systems-reliability-engineering-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flevi-strauss-co-engineer-ii-systems-reliability-engineering-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flevi-strauss-co-engineer-ii-systems-reliability-engineering-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/levi-strauss-co-engineer-ii-systems-reliability-engineering-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flevi-strauss-co-engineer-ii-systems-reliability-engineering-6"}]}