Long applicationsign-up on Workday

Engineer II, Systems Reliability Engineering

Levi Strauss & Co. • Apparel & Fashion Brands • Bachelor's Degree • Python • SQL • 3 days ago

Smart Apply

Similar jobs

1,898,539open jobs

111,452companies

254,609added this week

Browse all

Salary

≈ $25k – $60k per year (Estimated)

Location

In office (Mexico)

Seniority

Middle · 5+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 19, 2026. Levi Strauss & Co. scores B on the Alion truth index.

Overview

Company

Impact

Profile match

Levi Strauss & Co.

Levi Strauss & Co. is an American apparel company headquartered in San Francisco, California, that designs and sells denim and casual clothing under brands including Levi's and Beyond Yoga through its own stores, e-commerce and wholesale partners worldwide. Founded in 1853 as a dry goods wholesaler by Levi Strauss, the company introduced the riveted blue jean in 1873, is listed on the New York Stock Exchange and operates retail stores and outlets across the Americas, Europe and Asia. Its board lists store supervisors, managers and sales stylists in the US and Europe, alongside corporate roles in engineering, SAP and AI, licensing, legal operations and wholesale account management.

levistrauss.com • HQ: San Francisco, United States • Apparel & Fashion Brands • 5000+ employees • Est. 1853

Tech stack of Levi Strauss & Co.

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

Introduction

As an Engineer II, Systems Reliability Engineering, you will support global supply planning capabilities by ensuring the stability, reliability, and continuous improvement of o9 and connected enterprise systems. You will work closely with supply chain, product, integration, platform, and enterprise operations teams to resolve issues, improve performance, and drive AI-enabled support automation. This role reports to the FGI and Supply Planning Support Lead.

About the Job

Lead production support for o9 supply planning processes, planning runs, master data, transactional data, and user-impacting issues across business and technical teams.
Drive issue triage and root cause analysis across o9, integrations, job schedules, reporting systems, and related planning technologies to ensure reliable service delivery.
Partner with business, product, engineering, integration, and platform teams to resolve incidents, validate fixes, and support system releases.
Improve operational reliability through monitoring, alerting, reconciliation processes, exception handling, support runbooks, and continuous improvement initiatives.
Identify and implement AI and automation opportunities, including automated triage, ticket summarization, knowledge retrieval, workflow automation, and anomaly detection.

About You

5+ years of experience supporting enterprise applications, supply chain planning systems, production operations, or integration platforms, including 3+ years of experience with o9.
Bachelor's degree in Computer Science, Information Systems, Engineering, Supply Chain, or a related field.
Strong understanding of supply planning processes, planning exceptions, master data, and end-to-end planning system dependencies.
Experience troubleshooting o9 or comparable advanced planning platforms, including integrations, interfaces, batch jobs, reporting, and reconciliation processes.
Working knowledge of SQL, Python, R, or similar data analysis tools, along with exposure to AI-driven support automation, monitoring tools, and IT service management processes.