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Manager, Network Operations

Levi Strauss & Co. • Apparel & Fashion Brands • 3 days ago

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Salary

≈ $35k – $85k per year (Estimated)

Location

In office (Mexico)

Seniority

Staff · 8+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 19, 2026. Levi Strauss & Co. scores B on the Alion truth index.

Overview

Company

Impact

Profile match

Levi Strauss & Co.

Levi Strauss & Co. is an American apparel company headquartered in San Francisco, California, that designs and sells denim and casual clothing under brands including Levi's and Beyond Yoga through its own stores, e-commerce and wholesale partners worldwide. Founded in 1853 as a dry goods wholesaler by Levi Strauss, the company introduced the riveted blue jean in 1873, is listed on the New York Stock Exchange and operates retail stores and outlets across the Americas, Europe and Asia. Its board lists store supervisors, managers and sales stylists in the US and Europe, alongside corporate roles in engineering, SAP and AI, licensing, legal operations and wholesale account management.

levistrauss.com • HQ: San Francisco, United States • Apparel & Fashion Brands • 5000+ employees • Est. 1853

Tech stack of Levi Strauss & Co.

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

Introduction

You will lead the Global Network Operations team responsible for ensuring reliable, secure, and efficient network services across offices, distribution centers, data centers, showrooms, cloud environments, and retail stores worldwide. Reporting to the Global Network Manager, you will drive operational excellence, lead distributed teams, and advance an AI-enabled, automation-first support model that improves service reliability and operational maturity.

About the Job

Lead and manage a global Network Operations team, providing direction, coaching, prioritization, and performance support to achieve operational goals.
Oversee incident, request, change, and problem management processes to ensure timely resolution, service quality, and operational discipline.
Coordinate major incident response, root cause analysis, escalation management, and follow-through on corrective and preventive actions.
Manage operational readiness and execution for network projects, refreshes, migrations, lifecycle activities, and cloud connectivity initiatives.
Drive automation, AI adoption, KPI reporting, documentation improvement, and continuous service improvement across the network operations function.

About You

8+ years of experience in network operations, infrastructure operations, network engineering support, or enterprise IT operations.
3+ years of experience leading technical teams, operational workstreams, or network support functions.
Hands-on experience with enterprise networking technologies including LAN, WAN, wireless, SD-WAN, VPN, DNS, DHCP, firewalls, and cloud connectivity.
Experience using ServiceNow or a comparable ITSM platform to manage incidents, requests, changes, problems, and operational reporting.
Knowledge of network monitoring, operational analytics, automation practices, or scripting technologies that improve operational efficiency and service reliability.