{"id":1411908,"url":"https://alion.io/job/levis-media-senior-operations-technology-field-services-analyst","title":"Senior Operations Technology Field Services Analyst","company":{"id":679931,"name":"The Mosaic Company","domain":"mosaicco.com","url":"https://alion.io/company/mosaicco","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":29,"ghost_share":0,"stale_share":0.931,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":155000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2036},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T19:25:02Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-01T01:02:17Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"The Mosaic Company (NYSE: MOS) is the world’s leading integrated producer of concentrated phosphate and potash-two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.\nAt Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!\nThe Senior Operations Technology Field Services Analyst is responsible for overseeing the health, operability, and continuous improvement of global operations camera systems and Industrial Control System (ICS) infrastructure. This role involves coordinating internal and external resources dedicated to maintaining and optimizing camera, network, and ICS-connected systems to ensure secure, reliable, and efficient operations across the organization. The position requires a strong understanding of OT/ICS environments and the ability to effectively collaborate with technical stakeholders on industrial networking, system integration, and operational technology initiatives\nWhat you will do:\nMonitor overall security and operations camera system health.\nLead installation, maintenance, and repair of security and operations camera systems business wide, including configuration of cameras on both the ICS and Corporate networks\nManage vendor relationships to ensure timely procurement and delivery of camera system components and services.\nDevelop and implement standard operating procedures for the proactive maintenance of camera systems to minimize downtime and ensure high availability.\nOversee the documentation and record-keeping of camera system configurations, maintenance schedules, and incident reports.\nCollaborate across IT, OT, Physical Security, Cybersecurity, and Operations departments to align camera system operations with organizational security policies\nProvide technical guidance on camera system technology advancements, integration opportunities, system audits, operational inefficiencies, and cybersecurity vulnerabilities\nFacilitate video-based AI initiatives by bridging technical and non-technical teams to support plant automation objectives and operational efficiency\nDevelop and manage the budget for camera system operations, including forecasting and cost control measures.\nTrain and mentor team members on technical skills and best practices related to camera system management.\nProvide technical consult to Cybersecurity for management of camera and physical security systems\nProgress health and maturity of camera fleet and video management systems (VMS), including VMS troubleshooting and configuration\nSupport both daily operations and project efforts\nImplement camera governance processes, including policy, procedure and program development\nOther job duties as assigned.\nWhat you will need:\nHigh School Diploma/GED with 7+ years of working with information technologies, security systems, or camera systems required.\nAssociate’s degree required with 5+ years working with information technologies, security systems, or camera systems OR Bachelor's degree and 3+ years working with information technologies, security systems, or camera systems preferred.\nMicrosoft Office Suite experience\nLAN Networking experience is required.\nNetwork and/or ICS Security Certification is preferred\nWilling to travel\nValid driver's license\nExperience in vendor management and procurement processes.\nFamiliarity with ERP systems\nExperience leading vendors through project lifecycles\nFamiliarity with IT and security policies, standards, and best practices\nProven experience in managing security and operations camera systems in a global enterprise environment.\nAbility to troubleshoot complex technical issues and provide effective solutions.\nKnowledge of current camera system technologies and trends\nAbility to adjust priorities and direction in response to changing business and organizational needs\nStrong communication and public speaking skills, with the ability to drive stakeholders' alignment\nStrong stakeholder management skills, with the ability to work across facilities and centralized corporate teams\nExcellent communication and interpersonal skills for effective collaboration across departments.\nStrong leadership skills with the ability to manage and motivate a technical team.\nBenefits Offered by Mosaic:\nMedical, Dental, Vision insurance\nPaid vacation and sick time\nTuition Reimbursement\n401k company matching\nOptional HSA plan with company match\n 9/80 schedule 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